Cisco Desk Phone 9851, Carbon Black is backordered and will ship as soon as it is back in stock.
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Product Overview
The Cisco Desk Phone 9851 in Carbon Black (DP-9851-K9=) is a mid-range IP desk phone with a 5-inch color touchscreen, four programmable line keys, HD audio, Bluetooth, and Wi-Fi, in a dark finish suited for offices with dark workstation aesthetics. It integrates with Cisco CUCM and Webex Calling.

Key Features
- Carbon Black Finish.
- 5-Inch Color Touchscreen, 4 Line Keys, HD Audio.
- Bluetooth and Wi-Fi.
- CUCM and Webex Calling Compatible.
Technical Specifications
| Specification | Detail |
|---|---|
| Model / SKU | DP-9851-K9= |
| Color | Carbon Black |
| Display | 5-inch color touch |
| Line Keys | 4 |
| Wireless | Bluetooth + Wi-Fi |
| Power | PoE or AC adapter |
| Platform | Cisco CUCM, Webex Calling, SIP |
Frequently Asked Questions
- Is this identical to the First Light 9851?
- Yes. Color is the only difference.
- Is SmartNet available?
- Yes. Available through Creation Networks.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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