Cisco Desk Phone 9841, First Light is backordered and will ship as soon as it is back in stock.
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Product Overview
The Cisco Desk Phone 9841 in First Light (DP-9841-L-K9=) is an entry-level IP desk phone from Cisco's 9800 series, designed for standard enterprise workstations requiring reliable SIP voice calling with a clean, modern aesthetic. It provides a 3.5-inch color display, two programmable line keys, and HD audio for everyday business calls, and integrates with Cisco Unified Communications Manager (CUCM), Cisco Webex Calling, and other SIP-compatible UC platforms.

Key Features
- 3.5-Inch Color Display: Readable color screen for call status, contacts, and basic UC applications.
- HD Audio: Wideband audio for clear voice quality on calls.
- 2 Programmable Line Keys: Supports two active call lines with configurable feature buttons.
- First Light Finish: Clean white aesthetic for standard office workstations.
- CUCM and Webex Calling Compatible: Works with Cisco Unified CM, Webex Calling, and SIP-compatible platforms.
- PoE Powered: No separate power adapter required with a PoE-capable switch.
Typical Applications
- Standard enterprise desk phone deployments
- Open office and cubicle workstations
- Corporate CUCM or Webex Calling rollouts
- Reception and common area phone stations
Technical Specifications
| Specification | Detail |
|---|---|
| Model / SKU | DP-9841-L-K9= |
| Color | First Light |
| Display | 3.5-inch color |
| Line Keys | 2 |
| Audio | HD wideband |
| Connectivity | 2x Ethernet (PoE), USB-A |
| Power | PoE (IEEE 802.3af) or AC adapter |
| Platform | Cisco CUCM, Webex Calling, SIP |
Frequently Asked Questions
- What is the difference between 9841 First Light and 9841 Carbon Black?
- Hardware and software are identical. Color is the only distinction.
- Is SmartNet available?
- Yes. Available through Creation Networks.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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