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Cisco TelePresence IX5000 CTS-IX5000 – Six-Seat Immersive Three-Screen Room

Regular price $305,327.14
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Cisco  |  SKU: CTS-IX5000

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Product Overview

The Cisco CTS-IX5000 is a complete six-seat immersive telepresence room: three 70-inch 1080p60 screens, a triple 4K UHD camera cluster, an encoder/decoder and host CPU, 19 audio drivers, 18 discrete microphones driven by a TDM unit, table tops, table-leg power and Ethernet, a lighting kit and every cable kit needed to build the room. Cisco announced end-of-life for the IX5000 Series on 25 October 2019 with end-of-sale the same day and a last date of support of 31 October 2024, and states there is no replacement product for the series, so this listing serves installed-base expansion, room-matching and estates that must keep an existing immersive standard alive.

Product Description

This is a room build rather than a rack product. It ships on pallets in numbered cartons and is assembled in place, so the room has to be qualified before the order goes in. Cisco's recommended room dimensions are 15 feet deep by 19 feet wide by 8 feet high (4572 x 5791 x 2438 mm), with a note that a depth of 13 feet 10 inches is possible but HVAC supply may be needed to cool the smaller space. The system itself stands 6 feet (1820 mm) high and Cisco strongly recommends an 8-foot ceiling.

Services planning is equally specific. Total system power is 2.19 kW, of which Cisco allocates 0.95 kW to the system and 1.0 kW to table participant devices, and three power receptacles are required in the room. Networking is one 100 Mbps or 1 Gbps Ethernet port, or two if Ethernet is taken to the table legs. Lighting should be 400 lux of indirect, even facial lighting at 4,000 Kelvin, ambient noise no more than 45 dBA SPL or NC30, and reverberation between 150 and 700 ms. HVAC is 3250 BTU for rooms smaller than the recommended size and is not required at or above it.

Call control is Cisco Unified Communications Manager 10.5, 11.0.1 or 11.5.1 and later, with Cisco TelePresence Manager 1.9.4(56) or later, Cisco TelePresence Management Suite 15.1, 15.2.1 or 15.3 or later and Cisco Meeting Server 2.1.3 or later, so the immersive room sits inside the same dial plan and scheduling system as the rest of the estate. Every major sub-assembly is a field-replaceable unit with its own part number, which is what makes an out-of-support room practical to maintain. See our large room solutions and video conference systems collections for current alternatives, or the full Cisco catalogue when planning a migration path.

Key Features

  • Triple 4K camera cluster — Three fixed-focal-length 4K UHD cameras running at 2160p60 capture the whole row without pan-tilt-zoom mechanics, which removes moving parts and camera-preset maintenance from the room.
  • Three 70-inch 1080p60 screens — The three-screen layout gives life-size, eye-line-correct images of the far-end row instead of a shrunken single-screen composite.
  • H.265 as well as H.264 — Cisco publishes 24.4 Mbps for 1080p60 on H.265 against 31.6 Mbps on H.264, so choosing H.265 removes about 7 Mbps per system from the WAN budget.
  • Spatial three-channel audio — Nineteen drivers (12 main, 6 tweeters and a subwoofer) reproduce 3-channel AAC-LD spatial audio so far-end voices arrive from the direction of the person on screen.
  • Eighteen discrete microphones — Per-seat pickup across the six-seat row replaces a handful of shared table pods and keeps gain structure consistent across the table.
  • Published room and services requirements — Cisco publishes room dimensions, ceiling height, total power, receptacle count, lighting level and colour temperature, ambient noise and reverberation targets, so the room can be qualified before ordering.
  • Power and Ethernet at every seat — Laptop connectivity units in the table legs provide six Ethernet ports and six AC outlets, so participants work from the table without floor boxes.
  • Field-replaceable architecture — Displays, camera cluster, encoder, host CPU, TDM, speakers and cable kits are individually orderable, so an out-of-support room can still be maintained part by part.

Typical Applications

  • Boardroom — A six-seat immersive row with life-size far-end participants suits executive decision-making where presence and eye-line matter.
  • Commercial meeting space — Purpose-built briefing rooms in corporate headquarters were the primary deployment for the IX5000.
  • Government space — Agencies running standardised immersive suites can extend or match an existing room rather than redesign it.
  • All-hands room — Three-screen presence plus an optional 42-inch auxiliary content display supports distributed leadership sessions.

Technical Specifications

Specification Detail
Manufacturer Part Number CTS-IX5000
Seating capacity 6 participants
Main displays Three 70-inch 1080p, 60 fps LCD screens; optional 42-inch auxiliary display
Cameras Three 4K UHD fixed-focal-length cameras at 2160p, 60 fps in a single camera cluster
Video and call protocols H.264, H.265, SIP, TIP, BFCP; native support up to 1920 x 1080p at 60 fps
Bandwidth 1080p60: 24.4 Mbps (H.265) or 31.6 Mbps (H.264); 720p30: 18.1 Mbps (H.265) or 22.1 Mbps (H.264)
Audio 3-channel AAC-LD spatial audio with 19 drivers (12 main, 6 tweeters, 1 subwoofer); G.711/G.722 and AAC-LD 22 kHz; 18 discrete microphones
Recommended room dimensions 15' x 19' x 8' (4572 x 5791 x 2438 mm) depth x width x height; minimum practical depth 13'10" (4206 mm) with HVAC supply
Power Total system power 2.19 kW; three power receptacles required in the room; 0.95 kW system and 1.0 kW table participant devices
Network One 100 Mbps or 1 Gbps Ethernet port; two if Ethernet is required to the table legs
Personal connectivity 6 Ethernet ports and 6 AC power outlets across the table legs
Room environment Lighting 400 lux indirect at 4,000 K; ambient noise 45 dBA SPL maximum / NC30; reverberation 150-700 ms; HVAC 3250 BTU for rooms below the recommended size
Call control and management Cisco Unified Communications Manager 10.5, 11.0.1 and 11.5.1 or later; TelePresence Manager 1.9.4(56) or later; TelePresence Management Suite 15.1/15.2.1/15.3 or later; Cisco Meeting Server 2.1.3 or later
System weight published by Cisco 1,235 lb (560 kg)
Cisco end-of-sale / last date of support 25 October 2019 / 31 October 2024; Cisco states there is no replacement product for the IX5000 Series
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