Cisco Desk Pro G2 CS-DESKP-C-K9--= – Customized Spare Service Unit

Product Overview

Fleets built on a customized Desk Pro G2 configuration need a spare that carries the same designation, and the CS-DESKP-C-K9--= is it: Cisco's customized-model marker combined with the = spare designation on the Carbon Black Desk Pro G2. The distributor record for this part number also lists it as TAA, so confirm the compliance status against your contract before the order is placed. Its purpose is narrow and useful: return a failed desk position to service without introducing a unit that differs from the agreed build. The Desk Pro G2 platform has no end-of-sale notice, so the sparing pool remains valid.

Product Description

The reason to buy a customized spare rather than a standard one is asset consistency. Estates that agreed a specific configuration with Cisco generally record it against every serial number, and an audit or a support case is simpler when the replacement carries the same part number as the units it joins. Where the compliance status matters as well, verify the TAA position on the order rather than inferring it from the description.

The swap itself is ordinary Desk Pro G2 work. One RJ-45 drop continues to serve the endpoint and a co-located PC through the internal 10/100/1000BASE-T switch, the external CS-PWR-CUBE-7= supply reuses the desk outlet at 62 W typical in call, and an existing arm or wall position built on CS-DESKP-VESA-C= is retained. Check that the installed USB-C lead meets Cisco's stated requirement of USB 3.2 Gen 2x2 and 100 W charging or better before blaming the endpoint for a docking fault.

Registration is unchanged across the fleet: RoomOS 26 or later, with Webex, Microsoft Teams Rooms, Zoom for Cisco Rooms, H.323, SIP and WebRTC, and native Unified CM 14 or later or Expressway on-premises. Organisations planning spares across both desks and meeting rooms can review the matching room hardware in the video conference systems and small room collaboration ranges of the Cisco collaboration portfolio.

Key Features

• Customized model spare — Cisco labels = SKUs as SPARE and -- as a Customized Model, so this part number returns a customized fleet to service without introducing a different build.
• Two-port Ethernet switch — The internal 10/100/1000BASE-T switch shares one structured cabling drop between the endpoint and a co-located PC, so a replacement unit slots into the existing desk cabling unchanged.
• VESA and wall mount kit available — CS-DESKP-VESA-C= covers Desk Pro and Desk Pro G2, so a replacement unit can reuse an existing arm or wall position.
• Dual-lens camera system — A 48MP 70-degree telelens and a 14.5MP 105-degree wide-angle lens with phase detection autofocus, 2x optical and 5x digital zoom cover both a single seated user and a group of up to five.
• 27-inch 4K touch panel — The 3840 x 2160 display at 350 cd/m2 with 2000:1 contrast and 98% DCI-P3 coverage is specified to serve as the user's day-to-day monitor as well as the meeting screen.
• Unified CM and Expressway registration — Native registration to Unified Communications Manager 14 or later with the Desk Pro G2 device pack, and to Expressway, keeps the unit consistent with an on-premises estate.
• Platform compatibility — Cisco lists Webex, Microsoft Teams Rooms, Zoom for Cisco Rooms, H.323, SIP, WebRTC and BYOM over USB-C passthrough for the Desk Pro G2.
• Current product generation — Cisco publishes no end-of-sale or end-of-life notice for the Desk Pro G2, so units ordered now match units ordered earlier in the programme.

Typical Applications

• Commercial meeting space — large estates holding break-fix stock that matches an agreed configuration.
• Executive workspace — leadership desks where downtime is measured in hours rather than days.
• Government space — programmes where the replacement must carry the same designation as the assessed fleet.

Technical Specifications