Cisco Desk CS-DESK-K9= – First Light Spare Service Unit

Product Overview

Sparing is the reason for this SKU: Cisco labels = part numbers as SPARE, so CS-DESK-K9= is a service unit for an existing First Light Cisco Desk deployment rather than a complete new system order. Estates that have standardised a floor on the Desk buy it so a failed position can be swapped the same day without opening a procurement cycle or introducing a different finish. The hardware is the current 24-inch interactive 1080p Cisco Desk, with an 8MP 64-degree camera and a four-microphone array, so nothing about the user experience or the Control Hub inventory changes after a swap. The Cisco Desk is a current product with no end-of-sale notice against it.

Product Description

Getting the finish right is the detail that most often catches people out on a spare order. Cisco documents two colours for the Desk family, First Light and Carbon Black; this part number is the First Light unit, and a Carbon Black replacement on a First Light floor is visible from across the room even though it is functionally identical.

The physical swap reuses everything already at the position. Power is the external PSU-12VDC-70W-GR supply at 70 W maximum, so the same outlet serves; the desk stand ships with the unit, and an existing wall or arm position built on CS-DESK-WALL= or CS-DESK-VESA= is retained. The 1.8 m USB-C cable and 3 m network cable that Cisco lists among the default components mean a swap does not usually require new leads.

Plan the registration step before the unit lands. Cisco states the Desk registers as a cloud or on-premises device on RoomOS 11 or later, and a spare that is adopted into Control Hub ahead of the failure is faster to deploy than one configured at the desk. Sites holding spares across both desks and meeting rooms should plan the pool together using the video conference systems and small room collaboration ranges in the Cisco collaboration portfolio.

Key Features

• Spare service unit ordering — Cisco labels = SKUs as SPARE, the correct line item for break-fix stock rather than a new-room order.
• Matches a First Light installed base — Cisco documents First Light and Carbon Black for the Desk family, and this is the First Light unit, so a standardised floor keeps a single finish.
• 24-inch interactive 1080p touch display — A projected capacitive multi-touch VA panel at 1080p supports digital whiteboarding and live annotation on the device itself, with no separate touch overlay to specify.
• USB-C single-cable docking — One USB-C cable extends the laptop display at 1920 x 1080 at 60 fps where the computer supports DisplayPort Alternate Mode, forwards touch on supported operating systems, and shares the camera, microphone and speakers with any software client.
• Cloud or on-premises registration — Cisco states the Desk registers as a cloud or on-premises device, so it can be adopted into Control Hub or joined to an existing on-premises estate.
• Desk stand, wall and VESA options — The desk stand is included; CS-DESK-WALL= is the wall mount kit and CS-DESK-VESA= the VESA adapter, covering 200x100 to 100x100 and 75x75.
• 8MP camera with privacy shutter — A 1/3.2-inch 8MP sensor at 64 degrees horizontal and 50 degrees vertical, f/2.0, with automatic tilt, focus, brightness and white balance, and a physical privacy shutter with an LED indicator.
• Control Hub fleet management — Cisco states setup and management capabilities allow thousands of devices to be deployed and supported at once, with Control Hub reporting environmental health and device usage.

Typical Applications

• Commercial meeting space — standardised floors holding one spare against a population of identical desk endpoints.
• Multi-purpose room — shared positions that must return to service without waiting on procurement.
• Training room — instructor desks where a failed endpoint stops a scheduled session.

Technical Specifications

Frequently Asked Questions

How does a spare unit differ from a standard Cisco Desk?

Cisco labels = part numbers as SPARE, meaning a service unit rather than a complete new system order. The published device specification is the same. Confirm cabling, mounting and licensing separately if the unit is going into a new position rather than replacing an existing one.

Will a spare match the units already installed?

It is the same Cisco Desk platform on RoomOS 11 or later, so the user experience and management are unchanged. Check the finish: Cisco documents First Light and Carbon Black for this family, and this part number is First Light.

What ships in the box?

Cisco lists the Cisco Desk, the desk stand, a 3 m network cable, a 1.8 m USB-C cable for the USB passthrough feature, and the power supply for Cisco Desk.

What are the mounting options?

A desk stand is included in the box. For wall or arm positions Cisco publishes the Wall Mount Kit for Cisco Desk (CS-DESK-WALL=) and the VESA Adapter for Cisco Desk (CS-DESK-VESA=), which converts 200x100 to 100x100 and 75x75. Both are ordered separately.

Can the Cisco Desk be powered over Ethernet?

No. It uses an external power supply, PSU-12VDC-70W-GR, rated 70 W maximum with 7.5 W maximum networked standby. Each desk position needs a mains outlet as well as its network connection.

Does it support multipoint calls without a bridge?

Cisco publishes 4-way embedded SIP and H.323 conferencing with the MultiSite option, which is an optional upgrade licensed separately as LIC-DESK-MS. MultiSite covers 3-way at up to 1080p30 plus content at 1080p15, and 4-way at up to 720p30 plus content at 1080p15.

What warranty applies to the Cisco Desk?

Cisco publishes a 90-day limited liability warranty for the Cisco Desk, which is shorter than the 1-year warranty on the Desk Pro G2. Service coverage beyond that follows Cisco's standard terms for this product class; contact Creation Networks to confirm what applies to your order.