Cisco Desk CS-DESK-K9--= – Customized Model Spare Service Unit

Product Overview

Estates that negotiated a specific Cisco Desk configuration need spares carrying the same designation, and CS-DESK-K9--= combines Cisco's customized-model marker with the = spare designation on the First Light unit. Cisco describes -- SKUs as a Customized Model and = SKUs as SPARE, so this is a service unit built to an agreed configuration rather than the catalogue part. It is bought by organisations with hundreds of identical positions, where a replacement that does not match the recorded build creates an audit exception. The underlying device is the current 24-inch interactive 1080p Cisco Desk.

Product Description

Keep the two things separate when writing the design. The published Cisco Desk datasheet governs what the endpoint can do and what the desk position must provide; the customized designation governs only how the order was constructed. Confirm the specific configuration content with the supplier rather than assuming it differs from, or matches, a standard unit.

In service the replacement behaves exactly like the units around it. Cisco states the Desk registers as a cloud or on-premises device on RoomOS 11 or later, USB-C carries display extension at 1920 x 1080 at 60 fps with touch redirect and camera, microphone and speaker passthrough, and HDMI 2.0 type A accepts a wired source at up to 1080p60. Digital whiteboarding and live annotation run on the device itself.

The desk provision is reused: an external PSU-12VDC-70W-GR supply at 70 W maximum instead of PoE, the included desk stand, and CS-DESK-WALL= or CS-DESK-VESA= where an arm or wall position is already in place. Large estates planning a combined desk and room sparing pool will find the room-side hardware in the video conference systems and collaboration and presentation ranges of the Cisco collaboration portfolio.

Key Features

• Customized model spare — Cisco describes -- SKUs as a Customized Model and labels = SKUs as SPARE, so this part number returns a customized fleet to service without introducing a different build.
• 24-inch interactive 1080p touch display — A projected capacitive multi-touch VA panel at 1080p supports digital whiteboarding and live annotation on the device itself, with no separate touch overlay to specify.
• USB-C single-cable docking — One USB-C cable extends the laptop display at 1920 x 1080 at 60 fps where the computer supports DisplayPort Alternate Mode, forwards touch on supported operating systems, and shares the camera, microphone and speakers with any software client.
• Cloud or on-premises registration — Cisco states the Desk registers as a cloud or on-premises device, so it can be adopted into Control Hub or joined to an existing on-premises estate.
• Meetings run on the device, not the laptop — Cisco states the video processor offloads the meeting from the laptop, which keeps client machines free for other work in hot-desk and shared-space deployments.
• Control Hub fleet management — Cisco states setup and management capabilities allow thousands of devices to be deployed and supported at once, with Control Hub reporting environmental health and device usage.
• Desk stand, wall and VESA options — The desk stand is included; CS-DESK-WALL= is the wall mount kit and CS-DESK-VESA= the VESA adapter, covering 200x100 to 100x100 and 75x75.
• 8MP camera with privacy shutter — A 1/3.2-inch 8MP sensor at 64 degrees horizontal and 50 degrees vertical, f/2.0, with automatic tilt, focus, brightness and white balance, and a physical privacy shutter with an LED indicator.

Typical Applications

• Commercial meeting space — large estates repeating one agreed configuration across many desk positions.
• Multi-purpose room — shared positions covered by the same customized build as the wider fleet.
• Training room — instruction desks that must be returned to service on the recorded configuration.

Technical Specifications

Frequently Asked Questions

What do the -- and = designators mean together?

Cisco describes -- part numbers as a Customized Model, marking a special-configuration order rather than the catalogue build, and labels = part numbers as SPARE, meaning a service unit. Together they identify the service unit that matches a customized fleet.

Does a customized model have a different specification?

Cisco publishes the Cisco Desk specification against the platform, so the datasheet values apply. Anything specific to the customization comes from the order agreement that created the SKU, which is worth confirming with the supplier before the unit is deployed.

How does the Cisco Desk register?

Cisco states the Desk registers as a cloud or on-premises device and runs RoomOS 11 or later. It supports 4-way embedded SIP and H.323 conferencing with the MultiSite option, and the datasheet documents embedded encryption for H.323 and SIP point-to-point alongside end-to-end Webex encryption. Cisco does not publish a Unified CM version requirement on the Desk datasheet, so confirm your call-control version with Cisco before committing a large rollout.

What ships in the box?

Cisco lists the Cisco Desk, the desk stand, a 3 m network cable, a 1.8 m USB-C cable for the USB passthrough feature, and the power supply for Cisco Desk.

Can the Cisco Desk be powered over Ethernet?

No. It uses an external power supply, PSU-12VDC-70W-GR, rated 70 W maximum with 7.5 W maximum networked standby. Each desk position needs a mains outlet as well as its network connection.

What are the mounting options?

A desk stand is included in the box. For wall or arm positions Cisco publishes the Wall Mount Kit for Cisco Desk (CS-DESK-WALL=) and the VESA Adapter for Cisco Desk (CS-DESK-VESA=), which converts 200x100 to 100x100 and 75x75. Both are ordered separately.

What warranty applies to the Cisco Desk?

Cisco publishes a 90-day limited liability warranty for the Cisco Desk, which is shorter than the 1-year warranty on the Desk Pro G2. Service coverage beyond that follows Cisco's standard terms for this product class; contact Creation Networks to confirm what applies to your order.