Cisco Desk CS-DESK-C-K9= – Carbon Black Spare Service Unit

Product Overview

Where a floor was fitted out in Carbon Black, the spare has to be Carbon Black, and CS-DESK-C-K9= is that part number. Cisco labels = SKUs as SPARE, making this a service unit for an existing deployment rather than a new system order, and Carbon Black is one of only two finishes Cisco documents for the Desk family. The device is the current 24-inch interactive 1080p Cisco Desk with an 8MP camera, four-microphone array and full-range speaker, so a replacement changes nothing except the serial number in Control Hub. The Cisco Desk carries no end-of-sale notice, so the sparing pool stays valid.

Product Description

Finish consistency is not a cosmetic afterthought in an executive or client-facing area; it is usually written into the fit-out standard. Ordering the Carbon Black service unit keeps that standard intact and avoids the conversation about why one desk looks different from the twenty around it.

Everything at the desk is reused. The external PSU-12VDC-70W-GR supply at 70 W maximum uses the same outlet, the included desk stand replaces like for like, and a wall or arm position built on CS-DESK-WALL= or CS-DESK-VESA= carries over. Cisco lists a 3 m network cable and a 1.8 m USB-C cable among the default components, so the swap rarely needs new leads.

Registration is the step worth doing in advance: Cisco states the Desk registers as a cloud or on-premises device on RoomOS 11 or later, and adopting the spare into Control Hub before it is needed cuts the swap to a cable change. Estates planning spares across desks and shared rooms together should look at the small room collaboration and video conference systems ranges of the Cisco collaboration portfolio.

Key Features

• Carbon Black service unit — Cisco documents First Light and Carbon Black for the Desk family; this is the Carbon Black spare, which keeps a dark-finish fit-out consistent after a replacement.
• Spare ordering designation — Cisco labels = SKUs as SPARE, identifying a service unit for an existing deployment rather than a complete new system.
• 24-inch interactive 1080p touch display — A projected capacitive multi-touch VA panel at 1080p supports digital whiteboarding and live annotation on the device itself, with no separate touch overlay to specify.
• USB-C single-cable docking — One USB-C cable extends the laptop display at 1920 x 1080 at 60 fps where the computer supports DisplayPort Alternate Mode, forwards touch on supported operating systems, and shares the camera, microphone and speakers with any software client.
• Full-range speaker with passive bass radiators — A premium full-range centre speaker with passive bass radiators covers 80 Hz to 20 kHz, giving usable low-frequency output from a 7 cm deep chassis.
• 8MP camera with privacy shutter — A 1/3.2-inch 8MP sensor at 64 degrees horizontal and 50 degrees vertical, f/2.0, with automatic tilt, focus, brightness and white balance, and a physical privacy shutter with an LED indicator.
• Cloud or on-premises registration — Cisco states the Desk registers as a cloud or on-premises device, so it can be adopted into Control Hub or joined to an existing on-premises estate.
• Desk stand, wall and VESA options — The desk stand is included; CS-DESK-WALL= is the wall mount kit and CS-DESK-VESA= the VESA adapter, covering 200x100 to 100x100 and 75x75.

Typical Applications

• Executive workspace — dark-finish office fit-outs where a mismatched replacement would be conspicuous.
• Commercial meeting space — standardised floors keeping break-fix stock in the installed finish.
• Multi-purpose room — shared positions in client-facing areas that must return to service quickly.

Technical Specifications

Frequently Asked Questions

Why order the Carbon Black spare specifically?

Because Cisco publishes two finishes for the Desk family, First Light and Carbon Black, and they are visibly different. A spare in the wrong finish works but breaks a fit-out standard, which matters most in executive and client-facing areas.

What does the = designator indicate?

Cisco labels = part numbers as SPARE. It identifies a service unit for an existing deployment rather than a complete new system order; the published device specification is unchanged.

How does the Cisco Desk register?

Cisco states the Desk registers as a cloud or on-premises device and runs RoomOS 11 or later. It supports 4-way embedded SIP and H.323 conferencing with the MultiSite option, and the datasheet documents embedded encryption for H.323 and SIP point-to-point alongside end-to-end Webex encryption. Cisco does not publish a Unified CM version requirement on the Desk datasheet, so confirm your call-control version with Cisco before committing a large rollout.

What ships in the box?

Cisco lists the Cisco Desk, the desk stand, a 3 m network cable, a 1.8 m USB-C cable for the USB passthrough feature, and the power supply for Cisco Desk.

What are the mounting options?

A desk stand is included in the box. For wall or arm positions Cisco publishes the Wall Mount Kit for Cisco Desk (CS-DESK-WALL=) and the VESA Adapter for Cisco Desk (CS-DESK-VESA=), which converts 200x100 to 100x100 and 75x75. Both are ordered separately.

Can it drive a second screen?

No. The Desk is a self-contained 24-inch display rather than a codec, and Cisco publishes no video output for it. Sources go in through HDMI 2.0 type A or USB-C DisplayPort Alternate Mode at up to 1920 x 1080 at 60 fps; nothing comes out to an external monitor.

What warranty applies to the Cisco Desk?

Cisco publishes a 90-day limited liability warranty for the Cisco Desk, which is shorter than the 1-year warranty on the Desk Pro G2. Service coverage beyond that follows Cisco's standard terms for this product class; contact Creation Networks to confirm what applies to your order.