Barco XDX - ESSENTIAL CARE +1 (4Y) - 14828
Barco XDX - ESSENTIAL CARE +1 (4Y) - 14828 is backordered and will ship as soon as it is back in stock.
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Barco XDX - ESSENTIAL CARE +1 (4Y) - 14828
Product Overview
The Barco XDX EssentialCare +1 (4Y) is an extended service plan for Barco XDX installation projectors, providing a four-year coverage term. EssentialCare upgrades and extends the standard Barco warranty with priority support and fast-resolution service designed to maximize projector uptime. This is a service contract (part number 14828) rather than a hardware product. It applies to XDX-series projectors such as the XDX-4K40.
Product Description
EssentialCare is Barco's premium service offering, built to keep mission-critical projection running with minimal interruption. The plan provides priority helpdesk treatment with reduced response times and assured fast parts shipment, plus advance-swap coverage that replaces a covered projector with a like-for-like unit to limit downtime. This +1 (4Y) tier establishes a four-year coverage period for the registered XDX projector. The plan is intended for the XDX projectors found in the Barco collection, so it should be matched to the specific XDX model it covers. Browse the full Barco collection for compatible projectors, lenses, and accessories. Exact coverage terms are defined by Barco's service contract documentation.
Key Features
- Four-year coverage — The +1 (4Y) tier establishes a four-year EssentialCare service term for the covered XDX projector.
- Priority support — Priority helpdesk treatment with reduced response times versus standard support.
- Advance swap — Like-for-like replacement of a covered projector to reduce downtime, drawn from regional swap stock.
- Fast parts shipment — Assured expedited parts delivery to speed resolution.
- Extends standard warranty — Upgrades and extends the standard Barco product warranty.
- Article number 14828 — Verified Barco service plan part number for accurate ordering.
Typical Applications
- Permanent installations of XDX projectors requiring guaranteed uptime
- Rental and staging fleets needing rapid advance-swap replacement
- Venues and integrators standardizing on extended Barco service coverage
- Mission-critical visualization environments where downtime is costly
Technical Specifications
| Article Number | 14828 |
| Type | EssentialCare extended service plan |
| Tier | EssentialCare +1 (4Y) |
| Coverage Term | 4 years |
| For Product | Barco XDX-series projectors |
| Included Services | Priority support, advance swap, fast parts shipment, extended warranty |
Frequently Asked Questions
What is EssentialCare +1 (4Y)? It is a Barco extended service plan that provides a four-year coverage term for XDX projectors with priority support and advance swap.
Is this hardware or a service plan? It is a service contract (part number 14828), not a physical product.
Which projectors does it cover? It applies to Barco XDX-series installation projectors such as the XDX-4K40.
What does advance swap mean? Barco replaces a covered projector with a like-for-like unit from regional swap stock to minimize downtime.
Where are exact terms defined? The precise coverage scope is set out in Barco's EssentialCare service contract documentation.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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