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AVer MD330U – 30X 4K Medical Grade PTZ Camera with Detachable Head

Regular price $3,499.99
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AVer  |  SKU: PAMD330U2

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Product Overview

The AVer MD330U is a medical-grade PTZ camera built for patient-facing clinical applications including tele-ICU monitoring, telehealth conferencing, and bedside consultation. With a 30X optical zoom 4K sensor, a world-first detachable handheld camera head, and an embedded speakerphone system with AI noise reduction, the MD330U gives healthcare IT and facilities teams a single device that handles both broad-room patient monitoring and close-up clinical examination. Carrying IEC 60601-1-2 medical certification and backed by AVer's AVerCare 3-year warranty with 24-hour replacement, this medical-grade 4K PTZ camera is purpose-built for clinical environments where standard commercial AV equipment does not meet regulatory or operational requirements.

Product Description

The AVer MD330U (SKU: PAMD330U2) features an 8MP 1/2.8" Exmor CMOS sensor capable of 4K at 30 fps or 1080p at up to 60 fps, with a 30X optical zoom lens covering a 72.9° diagonal field of view in wide position down to 2.64° at full telephoto. A 2X digital zoom extends effective reach further, and the 1 cm minimum working distance at 1X optical zoom makes it possible to capture wound detail, vital signs on monitors, and fine clinical markings at extremely short range — a capability that distinguishes the MD330U from conventional room-based PTZ cameras.

The defining hardware feature of the MD330U is its detachable camera head. The head separates from the base unit in under one second, converting into a handheld camera that clinicians can position directly at wound sites, IV lines, dermatology areas, or patient anatomy at angles impossible from a fixed PTZ mount. A built-in snapshot button and fill LED light on the detached head enable one-button high-resolution image capture during bedside examinations. The camera head reconnects and returns to PTZ operation without reconfiguration.

HDMI, IP (RTSP/RTMP), and USB 3.0 outputs provide integration flexibility for telehealth cart systems, hospital video management platforms, and UC conferencing solutions. The embedded speakerphone with array microphone and AI noise reduction supports clear two-way audio for telehealth consultations without a separate audio device. RS-232 serial control and VISCA/PELCO protocol support make the MD330U compatible with hospital room control systems and AV control processors. The MD330UI variant substitutes the LED fill light for an infrared illuminator for nighttime patient monitoring use cases.

Parameter Specification
Sensor 1/2.8" Exmor CMOS, 8MP
Max Output Resolution 4K/30fps; 1080p/60fps
Optical Zoom 30X
Digital Zoom 2X
DFOV / HFOV / VFOV (Wide) 72.9° / 65.1° / 38.4°
DFOV / HFOV / VFOV (Tele) 2.64° / 2.34° / 1.36°
Focal Length f = 4.3 mm (Wide) to 129 mm (Tele)
Aperture F1.6 (Wide) to F4.7 (Tele)
Min Working Distance 0.01 m (Wide) / 1.2 m (Tele)
Min Illumination 0.7 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥50 dB
Pan Range / Speed ±170° / 0.1–100°/sec manual; 200°/sec preset
Tilt Range / Speed +90° / -35° / 0.1–100°/sec manual; 200°/sec preset
Preset Positions 10 (IR remote), 256 (RS-232/IP)
Video Outputs HDMI, IP, USB 3.0
Audio Output HDMI, IP, USB
Speaker Embedded (speakerphone)
Microphone Array microphone, AI Noise Reduction
Video Compression H.264, H.265
Multi-Stream 2 streams (RTSP/Web Page), max 4K/30fps
Network Interface 10/100/1000 Base-T (RJ45)
Network Protocols IPv4, TCP, UDP, ARP, ICMP, IGMP, HTTP, DHCP, RTP/RTCP, RTSP, RTMP, VISCA over IP
Control Protocols VISCA (RS-232/IP), PELCO-D, PELCO-P (RS-232), CGI (IP)
USB USB 3.0 (Type-A for cable connection, Type-B)
Storage microSD card slot
Power AC 100–240V to DC 12V/3.34A; 36W consumption
Medical Certification IEC 60601-1-2
Dimensions (W×H×D) 168.0 × 203.0 × 124.0 mm
Weight 1.65 kg
Operating Conditions 0°C to +35°C / 20–80% RH
Storage Conditions -20°C to +60°C / 20–95% RH
Warranty 3 years (camera), 1 year (accessories); 24-hour replacement
Part Numbers PAMD330U2 (LED) / PAMD330UI (IR)

Key Features

  • Detachable Handheld Camera Head — The removable camera head converts from PTZ mode to a handheld unit in under one second, allowing clinicians to perform close-up examination of wound sites, dermatology areas, and patient anatomy at angles and distances that a fixed PTZ mount cannot reach.
  • 1 cm Minimum Working Distance — At 1X zoom, the camera can focus on a subject as close as 1 cm, enabling capture of fine clinical detail — sutures, IV line sites, dermatological conditions — that requires clinical-grade optics rather than a standard PTZ camera.
  • 30X Optical Zoom 4K Sensor — An 8MP Exmor CMOS sensor with 30X optical zoom delivers up to 4K/30fps output, providing enough resolution and zoom range to monitor patients across large rooms while retaining detail for clinical review.
  • One-Button Snapshot and Fill Light — The detached camera head includes a dedicated snapshot button and built-in LED fill light, enabling clinicians to capture and store high-resolution still images during bedside examination without additional hardware (MD330U variant).
  • Embedded Speakerphone with AI Noise Reduction — An integrated array microphone and speakerphone with AI noise deduction technology supports clear two-way audio for telehealth consultations without a separate audio device, reducing hardware complexity on telemedicine carts.
  • One-Click Pan-Tilt Return — A one-click control function returns the PTZ head to home or preset positions instantly after detached use, ensuring the camera is immediately ready to resume patient room monitoring without manual repositioning.
  • IEC 60601-1-2 Medical Certification — The MD330U meets the IEC medical electrical equipment EMC standard, qualifying it for deployment in clinical environments where non-certified commercial equipment is restricted or unsuitable.
  • AI SmartFrame and Noise Reduction — On-board AI processing provides SmartFrame auto-framing and audio noise reduction, improving image and audio quality in unattended monitoring deployments without operator adjustment.
  • Multi-Output Connectivity — HDMI, IP (RTSP/RTMP), and USB 3.0 outputs allow the MD330U to connect simultaneously to a room monitor, hospital network video system, and a UC conferencing platform, supporting diverse telehealth workflow configurations.
  • microSD Local Storage — An onboard microSD card slot enables local video and image storage directly on the camera, providing a backup capture path independent of network availability or recording server status.
  • AVerCare 3-Year Warranty with 24-Hour Replacement — Covered under AVer's AVerCare program with a 24-hour replacement commitment after RMA confirmation, providing healthcare facilities with a defined uptime assurance for a clinical-critical device.

Typical Applications

  • Tele-ICU patient monitoring — continuous 4K observation with 30X zoom and one-click PTZ presets
  • Telehealth conferencing on mobile cart — embedded audio/video endpoint with compact footprint
  • Bedside clinical examination — detachable head for wound inspection, dermatology, and IV site assessment
  • Telerehabilitation — wide-angle room view with the ability to zoom into specific body regions
  • Hospital outpatient consultation room — HDMI output to consultation room display with USB connectivity to PC
  • Emergency department triage stations — rapid patient imaging with snapshot capture and fill light

Technical Specifications

Category Detail
Image Sensor 1/2.8" Exmor CMOS
Effective Pixels 8MP
Output Resolution 4K/30, 1080p/60, 1080p/59.94, 1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 1080i/60, 1080i/50, 720p/60, 720p/59.94, 720p/50
Optical / Digital Zoom 30X / 2X
DFOV (Wide→Tele) 72.9° to 2.64°
HFOV (Wide→Tele) 65.1° to 2.34°
VFOV (Wide→Tele) 38.4° to 1.36°
Focal Length f = 4.3 mm (Wide) to 129 mm (Tele)
Aperture F1.6 (Wide) to F4.7 (Tele)
Min Working Distance 0.01 m (Wide) / 1.2 m (Tele)
Min Illumination 0.7 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥50 dB
White Balance Auto, Manual
Exposure Control Auto, Manual, Priority AE (Shutter/IRIS), BLC, WDR
Noise Reduction 2D/3D NR
Pan Range ±170°
Tilt Range +90° / -35°
Manual Speed 0.1–100°/sec (pan and tilt)
Preset Speed 200°/sec (pan and tilt)
Preset Positions 10 (IR), 256 (RS-232/IP)
Video Outputs HDMI, IP, USB 3.0
Audio I/O Array microphone; HDMI/IP/USB audio out
Video Compression H.264, H.265
USB Video Class UVC 1.1 (MJPEG, YUY2)
USB Audio Class UAC 1.0 (PCM)
Multi-Stream 2 streams (RTSP/Web Page), max 4K/30fps
Network Interface 10/100/1000 Base-T
Control Protocols VISCA (RS-232/IP), PELCO-D, PELCO-P (RS-232), CGI (IP)
Storage microSD card slot
Power AC 100–240V to DC 12V/3.34A; 36W
Medical Certification IEC 60601-1-2
Dimensions 168.0 × 203.0 × 124.0 mm (W×H×D)
Weight 1.65 kg
Operating Temp / Humidity 0°C to +35°C / 20–80% RH
Storage Temp / Humidity -20°C to +60°C / 20–95% RH
Warranty 3 years (camera) + 24-hour replacement; 1 year (accessories)

Frequently Asked Questions

Q: What is the MD330U vs MD330UI difference?

A: The MD330U (PAMD330U2) includes a built-in LED fill light on the detachable camera head, suited for well-lit clinical examination environments. The MD330UI (PAMD330UI) replaces the LED with an infrared illuminator for nighttime or low-light patient monitoring scenarios. Both models share identical optical, audio, and connectivity specifications.

Q: How does the detachable camera head work in practice?

A: The camera head separates from the base unit in under one second by releasing its mount. Once detached, it operates as a handheld camera via the USB cable that connects it to the base. The clinician can position the head directly at wound sites, IV lines, or anatomy requiring close inspection. Pressing the snapshot button captures a high-resolution still image. Reconnecting the head to the base restores PTZ mode automatically.

Q: Is the MD330U compatible with Zoom, Teams, and other UC platforms?

A: Yes. Via USB 3.0 (UVC 1.1 / UAC 1.0), the MD330U functions as a standard USB camera and audio device on Windows 7 or later, making it plug-and-play compatible with Zoom, Microsoft Teams, Cisco Webex, and other UC platforms used in telehealth and hospital communication workflows.

Q: Does the MD330U support recording to local storage?

A: Yes. A microSD card slot on the unit enables local video and image storage independent of network recording infrastructure, providing a backup capture path during network interruptions or for portable examination workflows.

Q: What medical certification does the MD330U hold?

A: The MD330U is certified to IEC 60601-1-2, the international standard for electromagnetic compatibility of medical electrical equipment. This certification qualifies the device for deployment in clinical environments where non-certified commercial AV equipment is restricted or prohibited.

Q: What control systems can the MD330U integrate with?

A: The MD330U supports VISCA over RS-232 and IP, PELCO-D and PELCO-P over RS-232, and CGI over IP. This provides compatibility with hospital room control systems, AV control processors from Crestron and AMX, and AVer PTZ Management software for multi-camera management from a central workstation.

Q: What warranty is included with the MD330U?

A: The MD330U is covered under AVer's AVerCare program with a 3-year camera warranty and a 24-hour replacement commitment (product shipped within 24 hours after RMA confirmation). Accessories carry a 1-year warranty. This program is specifically structured for clinical environments where camera downtime disrupts patient care continuity.

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