Adder EW-XPRO – 1-Year Extended Warranty for X-PRO Extenders

Product Overview

The Adder EW-XPRO is a 1-year enhanced warranty that extends manufacturer coverage on the ADDERLink X-DVIPRO, X-DVIPRO-DL, and X-USBPRO KVM extenders. All Adder products ship with a standard two-year warranty; this Adder extended warranty adds a further year, and coverage can be extended up to five years in total. For organizations standardizing on the X-PRO extender range, it is a low-cost way to align hardware protection with the deployment's planned service life. Pair it with extenders from the Adder Technology collection at Creation Networks.

Product Description

KVM extenders in the X-PRO range typically sit in installations with long replacement cycles — broadcast suites, engineering workstations, and industrial control positions where the hardware is expected to run for years beyond the standard warranty window. Adder's Enhanced Warranty program is built for exactly that gap. The EW-XPRO SKU applies one additional year of manufacturer warranty to a covered X-DVIPRO (DVI KVM extender), X-DVIPRO-DL (dual-link DVI variant), or X-USBPRO (VGA, USB, and audio extender) unit, on top of the standard two-year term. Coverage on Adder products can be extended for up to five years in total, so warranty protection can track a typical equipment refresh cycle rather than expiring midway through it. The program also carries a defined service commitment: a faulty product under enhanced warranty is guaranteed to be tested and repaired within five working days of receipt, giving operations teams a predictable repair turnaround to plan around. Enhanced warranties can be purchased for new installations or for existing devices already in use, which makes the EW-XPRO useful both at initial procurement and as a later lifecycle decision. For integrators quoting multi-year support arrangements, adding this line item per extender converts an unpredictable repair risk into a fixed, budgetable cost.

Key Features

• One Additional Year of Coverage — Extends the standard two-year Adder warranty on covered X-PRO extenders by a further year.
• Extendable to Five Years Total — Adder's Enhanced Warranty program allows coverage up to five years, matching long deployment cycles.
• Five-Working-Day Repair Guarantee — Faulty products are tested and repaired within five working days of receipt under the program.
• Covers Three Extender Models — One SKU applies to X-DVIPRO, X-DVIPRO-DL, and X-USBPRO units.
• Available for New or In-Service Hardware — Enhanced warranties can be purchased for new installations or devices already in use.
• Predictable Lifecycle Cost — Converts repair risk into a fixed line item for multi-year support budgeting.

Technical Specifications