Adder EW-SEC2 – 1-Year Enhanced Warranty for Secure Switches

Product Overview

The Adder EW-SEC2 is a 1-year enhanced warranty for Adder secure KVM switches in the AVS series, including the AVS-1124, AVS-2114, AVS-2214, AVS-4114, AVS-4128, and AVS-4214. For agencies and contractors running NIAP-certified secure desktop switching, this Adder extended warranty for secure KVM switches adds a further year of manufacturer-backed coverage beyond the standard term. It is the straightforward way to align Adder secure switch warranty coverage with multi-year program and refresh cycles.

Product Description

Adder products ship with a standard two-year manufacturer warranty, and Adder's Enhanced Warranty program allows that coverage to be extended for up to five years in total. The EW-SEC2 applies one additional year of enhanced coverage to a single eligible AVS-series secure switch. Under the Enhanced Warranty program, Adder guarantees that a faulty product will be tested and repaired within five working days of receipt, which keeps secure operator positions out of extended downtime.

Enhanced warranties can be purchased for new installations or for eligible devices already in service, making the EW-SEC2 useful both at initial procurement and during contract renewals. Because secure KVM switches such as the Adder AVS-4128 secure flexi-switch are typically deployed in classified or controlled environments, a defined repair commitment simplifies risk planning for IT and security managers. Pair the EW-SEC2 with each covered switch at time of order to keep asset records and coverage terms aligned. Browse the full Adder Technology collection at Creation Networks for compatible secure switches and accessories.

Key Features

• 1-Year Coverage Extension — Adds one year of enhanced manufacturer warranty to an eligible Adder AVS-series secure KVM switch.
• Five-Working-Day Repair Commitment — Adder guarantees a faulty product is tested and repaired within five working days of receipt under the Enhanced Warranty program.
• Coverage up to Five Years Total — Enhanced warranties can extend the standard two-year Adder warranty to a maximum of five years.
• New or In-Service Hardware — Purchasable for new installations or for eligible devices already deployed.
• Lifecycle Alignment — Matches warranty terms to multi-year government and enterprise program timelines.

Typical Applications

• Government spaces operating NIAP-certified secure KVM switching
• Commercial meeting spaces with secure multi-network desktop access
• Training rooms supporting classified and unclassified system instruction

Technical Specifications

Frequently Asked Questions

Which Adder switches does the EW-SEC2 cover?

The EW-SEC2 covers AVS-series secure switches: AVS-1124, AVS-2114, AVS-2214, AVS-4114, AVS-4128, and AVS-4214. One warranty SKU covers one switch.

How long is the standard Adder warranty before this extension?

Adder products come with a standard two-year manufacturer warranty. The EW-SEC2 adds one further year of enhanced coverage, and Adder allows total coverage up to five years.

What service level does the enhanced warranty provide?

Under Adder's Enhanced Warranty program, a faulty product is tested and repaired within five working days of receipt.

Can I buy the EW-SEC2 for a switch already in use?

Yes. Adder enhanced warranties can be purchased for new installations or for eligible devices already in service.

Do I need one EW-SEC2 per switch in a multi-position deployment?

Yes. Purchase one EW-SEC2 for each AVS-series switch you want covered so every asset carries its own extended term.