Adder EW-AVM1100-USR – 1-Year Enhanced Warranty, AVM-C1100-USR
Adder EW-AVM1100-USR – 1-Year Enhanced Warranty, AVM-C1100-USR is backordered and will ship as soon as it is back in stock.
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Adder EW-AVM1100-USR – 1-Year Enhanced Warranty, AVM-C1100-USR
Product Overview
The Adder EW-AVM1100-USR is a 1-year enhanced warranty for the AdderView Matrix AVM-C1100-USR user station, extending protection beyond the standard two-year Adder warranty. For organizations running AdderView Matrix systems at operator positions in broadcast, control room, and enterprise environments, this Adder enhanced warranty keeps user station coverage aligned with the deployment lifecycle. Coverage can be purchased for new units or devices already in service, with total coverage extendable up to five years.
Product Description
The AVM-C1100-USR is the user-side endpoint of an AdderView Matrix installation: it sits at the operator desk and delivers the keyboard, video, and mouse connection to remote computers. When a user station fails, that operator position goes dark, which is why warranty planning for matrix endpoints belongs in the original system design rather than as an afterthought.
Every Adder product includes a standard two-year warranty. The Adder Enhanced Warranty program, part of Adder Professional Services, allows that coverage to be extended for up to five years in total and carries a defined service commitment: a faulty product is tested and repaired within five working days of receipt. That fixed turnaround makes repair timelines predictable for facilities that schedule maintenance windows. The EW-AVM1100-USR can be added at the time of the original purchase for gap-free protection, or applied to user stations already deployed. It covers the Adder AVM-C1100-USR AdderView Matrix user station, and additional coverage options for the rest of your Adder estate are available in the Adder Technology collection at Creation Networks.
Key Features
- One Additional Year of Coverage — Extends protection for the AVM-C1100-USR user station by 12 months beyond the standard two-year Adder warranty.
- Extendable up to Five Years Total — The Adder Enhanced Warranty program allows total coverage of up to five years to match long deployment lifecycles.
- Five-Working-Day Repair Commitment — Adder guarantees that a faulty product is tested and repaired within five working days of receipt.
- Available for New or In-Service Units — Coverage can be purchased for new installations or for user stations already in use.
- Protects Operator Positions — Defined repair turnaround keeps matrix user station downtime plannable in 24/7 facilities.
Technical Specifications
| SKU | EW-AVM1100-USR |
|---|---|
| Service Type | Adder Enhanced Warranty (extends standard 2-year warranty; 5-working-day test and repair turnaround; available for new or in-service units) |
| Term | 1 year (extendable up to 5 years total coverage) |
| Covered Products | AdderView Matrix AVM-C1100-USR user station |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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