Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 / X-USBPRO-MS2
Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 / X-USBPRO-MS2 is backordered and will ship as soon as it is back in stock.
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Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 /...
Adder Elite Service delivers premium 1-year extended coverage for the dual-head X-DVIPRO-MS2 and X-USBPRO-MS2 extenders, ensuring zero downtime in high-stakes professional AV and KVM installations. Benefits include next-business-day advance replacement, unlimited 24/7 priority technical support, and free firmware updates to keep systems secure and future-proof.
Factory-backed and managed directly by Adder engineers, the plan guarantees genuine replacement parts, full repair traceability, and rapid resolution. All service eliminates financial risk and keeps mission-critical dual-display extensions performing flawlessly throughout the coverage period.
Ideal for broadcast control rooms, medical imaging suites, trading floors, and command centers relying on Adder’s multi-head 4K/HD extenders. Fully compatible with both X-DVIPRO-MS2 (DisplayPort) and X-USBPRO-MS2 (USB/DVI) models, the plan activates instantly upon registration and runs alongside existing warranty.
Features Chart
| Feature | Benefit |
|---|---|
| 1-Year extended factory coverage | Removes repair costs and extends protection |
| Next-business-day advance replacement | Near-zero downtime with overnight unit swap |
| 24/7 unlimited priority support | Instant expert help any time, worldwide |
| Free firmware & software updates | Keeps extenders secure and feature-current |
| Genuine Adder parts & repairs | Preserves performance, compliance & reliability |
| Covers X-DVIPRO-MS2 & X-USBPRO-MS2 | One plan protects both dual-head extender models |
Specifications Table
| Specification | Detail |
|---|---|
| Product Type | Elite Factory Service & Support Plan |
| Duration | 1 year from activation |
| Eligible Models | X-DVIPRO-MS2, X-USBPRO-MS2 |
| Support Hours | 24 hours / 7 days |
| Replacement Shipping | Next-business-day advance (where available) |
| Firmware Updates | Free for duration of plan |
| Transferable | Yes |
| Activation Window | Within 30 days of hardware purchase |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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