Creation Networks provides nationwide audiovisual integration services and sales for businesses, offering complete solutions from AV system design and programming to professional installation and ongoing support. Whether you need Microsoft Teams Rooms integration, LED video wall installation, live streaming and production, enterprise video conferencing solutions, our team delivers tested, certified AV technology from top brands like Crestron, Q-SYS, Shure, and Absen. Trusted by organizations across the U.S., Creation Networks ensures your hybrid workplace AV systems are designed for performance, scalability, and long-term value. Contact us at 1.888.230.3661 or visit creationnetworks.net to start your project with a leading audiovisual integration partner.
Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 / X-USBPRO-MS2
Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 / X-USBPRO-MS2 is backordered and will ship as soon as it is back in stock.
Shipping Availability*
Shipping Availability*
Free Ground Shipping on Most Orders Over $250.00
Looking for the best price or just need expert advise? Give us a call at 1-888-230-3661 or LiveChat below. Purchasing 1 or 100, there may be greater savings beyond the advertised price.
Adder 1-Year Elite Factory Service & Support for X-DVIPRO-MS2 /...
Adder Elite Service delivers premium 1-year extended coverage for the dual-head X-DVIPRO-MS2 and X-USBPRO-MS2 extenders, ensuring zero downtime in high-stakes professional AV and KVM installations. Benefits include next-business-day advance replacement, unlimited 24/7 priority technical support, and free firmware updates to keep systems secure and future-proof.
Factory-backed and managed directly by Adder engineers, the plan guarantees genuine replacement parts, full repair traceability, and rapid resolution. All service eliminates financial risk and keeps mission-critical dual-display extensions performing flawlessly throughout the coverage period.
Ideal for broadcast control rooms, medical imaging suites, trading floors, and command centers relying on Adder’s multi-head 4K/HD extenders. Fully compatible with both X-DVIPRO-MS2 (DisplayPort) and X-USBPRO-MS2 (USB/DVI) models, the plan activates instantly upon registration and runs alongside existing warranty.
Features Chart
| Feature | Benefit |
|---|---|
| 1-Year extended factory coverage | Removes repair costs and extends protection |
| Next-business-day advance replacement | Near-zero downtime with overnight unit swap |
| 24/7 unlimited priority support | Instant expert help any time, worldwide |
| Free firmware & software updates | Keeps extenders secure and feature-current |
| Genuine Adder parts & repairs | Preserves performance, compliance & reliability |
| Covers X-DVIPRO-MS2 & X-USBPRO-MS2 | One plan protects both dual-head extender models |
Specifications Table
| Specification | Detail |
|---|---|
| Product Type | Elite Factory Service & Support Plan |
| Duration | 1 year from activation |
| Eligible Models | X-DVIPRO-MS2, X-USBPRO-MS2 |
| Support Hours | 24 hours / 7 days |
| Replacement Shipping | Next-business-day advance (where available) |
| Firmware Updates | Free for duration of plan |
| Transferable | Yes |
| Activation Window | Within 30 days of hardware purchase |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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