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Adder 1-Year Elite Service for X-Pro Series KVM Extenders & Switches

Regular price $93.00
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Adder Technology  |  SKU: ES-XPRO

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The Adder 1-Year Elite Service plan provides comprehensive extended coverage for X-Pro series products, delivering peace of mind through rapid response and premium support to minimize disruptions in demanding AV and IT environments. Key benefits encompass next-business-day hardware replacement, 24/7 expert technical assistance, and complimentary firmware updates, ensuring sustained performance and security without unforeseen costs.

Managed by Adder's dedicated service team using authentic components and rigorous quality controls, this plan features traceable repairs and proactive diagnostics to uphold system reliability. Its straightforward activation process integrates seamlessly with your existing setup, offering transferable protection that scales with your operations.

Suited for mission-critical applications in broadcast studios, security operations centers, corporate control rooms, and remote production facilities, the Elite Service enhances compatibility with all X-Pro extenders (e.g., ALIF, ALHD) and switches, supporting extended-range KVM over IP/fiber for high-resolution, low-latency control in hybrid workflows.

Features Chart



Feature Benefit
1-Year premium factory coverage Shields against repair expenses and extends warranty for long-term value
Next-business-day advance replacement Ensures minimal operational interruptions with swift unit exchanges
24/7 priority technical support Delivers round-the-clock global expertise to resolve issues faster
Free firmware/software updates Maintains cutting-edge security and functionality at no additional charge
Authentic parts & full traceability Preserves equipment integrity and regulatory compliance
Covers entire X-Pro series Unified protection for extenders, switches, and accessories in one plan

Specifications Table



Specification Detail
Product Type Elite Factory Service & Support Plan
Duration 1 year from activation
Eligible Products X-Pro series KVM extenders & switches (e.g., ALIF, ALHD, ALOM)
Support Availability 24 hours / 7 days, phone & email
Replacement Service Next-business-day advance (availability-dependent)
Updates Included Firmware & software for covered devices
Transferability Yes, fully transferable
Activation Requirement Register within 30 days of hardware purchase

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