Adder Advanced Replacement Cover for AdderLink AIM - PROSERV-AC
Adder Advanced Replacement Cover for AdderLink AIM - PROSERV-AC is backordered and will ship as soon as it is back in stock.
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Adder Advanced Replacement Cover for AdderLink AIM - PROSERV-AC
Product Overview
Adder's Advanced Replacement Cover provides one year of advanced hardware replacement for AdderLink AIM (ASP-xxx) units, minimizing downtime if a unit fails by shipping a replacement ahead of the faulty unit's return.
Product Description
Advanced Replacement Cover is a hardware assurance plan for AdderLink AIM (ASP-xxx) units: rather than waiting for a standard repair-and-return cycle, Adder ships a replacement unit in advance of receiving the faulty one back, reducing system downtime for mission-critical KVM extension deployments. Coverage runs for one year from the plan's start date.
This plan suits environments where an AdderLink AIM failure would meaningfully disrupt operations — command centers, control rooms, and other continuously operating KVM extension deployments where waiting on a standard RMA turnaround isn't acceptable.
Key Features
- Advanced Replacement — A replacement unit ships ahead of the faulty unit's return, minimizing downtime.
- One-Year Coverage — Full annual term of hardware assurance for the covered AdderLink AIM unit.
- Specific to AdderLink AIM (ASP-xxx) — Coverage applies to this product family specifically.
Typical Applications
- Command and control rooms running AdderLink AIM KVM extension
- Broadcast and mission-critical facilities
- Environments where standard RMA turnaround isn't acceptable
- Government and enterprise KVM deployments
Frequently Asked Questions
What's the difference between this and a standard warranty repair?
A standard repair-and-return cycle waits for the faulty unit before shipping a replacement. Advanced Replacement Cover ships the replacement first, reducing downtime.
What products does this cover?
AdderLink AIM units in the ASP-xxx product family specifically.
How long does coverage last?
One year from the plan's start date.
How do I initiate a replacement under this plan?
Contact Creation Networks to process the replacement request against your active coverage.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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