Poly CCX 350 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA

Product Overview

The Poly CCX 350 business media phone is an entry-level Microsoft Teams desk phone for offices standardizing on native Teams calling. As a PoE business media phone, it installs over a single network cable and delivers Poly Acoustic Clarity for clear, full-duplex conversations. It suits high-density deployments where a managed, purpose-built Teams IP phone is preferred over a softphone-only setup.

Product Description

The Poly CCX 350 is built for organizations deploying Microsoft Teams at scale on dedicated hardware. It runs on Android 12 and presents call information on a 2.8-inch color display with a 640 x 480 resolution. Poly Acoustic Clarity technology provides full-duplex audio, acoustic echo cancellation, and background noise suppression, which keeps this Microsoft Teams desk phone intelligible in open offices. Dual RJ-45 10/100/1000 ports support a daisy-chained PC connection, and a USB-C port handles media and storage accessories. As a PoE business media phone it draws power over the data cable, and a compatible power adapter is available separately for desks without PoE. Bluetooth is not included on the CCX 350, which some security-conscious environments prefer. IT teams provision and manage the endpoint centrally alongside the rest of the fleet. For reception, shared, and high-density desks, this entry-level Teams IP phone standardizes voice hardware at a reasonable per-seat cost. Browse related Poly voice and desk phone hardware to complete the deployment.

Key Features

• Native Microsoft Teams — Purpose-built Teams desk phone with a dedicated interface, not a repurposed softphone.
• Poly Acoustic Clarity — Full-duplex audio with echo cancellation and noise suppression for clear calls.
• 2.8-inch color display — Presents call state and menus clearly at desk viewing angles.
• Power over Ethernet — Powers the phone over the data cable to simplify installation.
• Dual gigabit ports and USB-C — Supports a daisy-chained PC and media accessories.
• No Bluetooth — Suited to environments that restrict wireless radios.

Typical Applications

• Commercial meeting space — Native Teams calling for offices standardizing on dedicated hardware.
• Government space — No-Bluetooth design suits environments that limit wireless radios.
• Multi-purpose room — Serves reception, shared, and high-density desk positions.

Technical Specifications

Frequently Asked Questions

Is the CCX 350 a native Teams phone?
Yes. It runs a dedicated Microsoft Teams experience on Android rather than a generic softphone client.

Does it include a power supply?
It is PoE-enabled; a compatible AC adapter is available separately for desks without Power over Ethernet.

Does the CCX 350 support Bluetooth?
No. Bluetooth is not available on the CCX 350, which some secure environments require.

Can I connect a PC through the phone?
Yes. Dual 10/100/1000 ports allow a daisy-chained computer connection at the desk.

How is it managed and supported?
It is centrally provisioned with the rest of the fleet; Poly hardware carries a standard warranty with Poly+ available. Contact Creation Networks for terms.