Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA

Product Overview

The Poly CCX 400 business media phone is a Microsoft Teams desk phone with a color touchscreen for professionals who want native Teams calling on dedicated hardware. As a PoE business media phone, it installs over a single network cable and delivers Poly Acoustic Clarity for clear, full-duplex conversations. Its no-Bluetooth design suits environments that limit wireless radios, including many government offices.

Product Description

The Poly CCX 400 targets office desks that need a purpose-built Microsoft Teams desk phone with a touchscreen interface. It presents contacts, calendar, and calls on a color touchscreen, and Poly Acoustic Clarity provides full-duplex audio with acoustic echo cancellation and background noise suppression. As a PoE business media phone it draws power over the data cable, simplifying installation across large rollouts, with a compatible AC adapter available separately. Bluetooth is not included on the CCX 400, which security-conscious environments frequently require. The phone supports a daisy-chained PC connection at the desk to conserve switch ports. IT teams provision and manage the endpoint centrally alongside the rest of the fleet. For professional offices standardizing on native Teams hardware, this Teams IP phone balances usability and manageability. Browse related Poly voice and desk phone hardware to complete the deployment.

Key Features

• Native Microsoft Teams with touchscreen — Purpose-built Teams interface with one-touch access to contacts and meetings.
• Poly Acoustic Clarity — Full-duplex audio with echo cancellation and noise suppression for clear calls.
• Power over Ethernet — Powers the phone over the data cable to simplify installation.
• PC daisy-chain port — Connects a computer through the phone to conserve switch ports.
• No Bluetooth — Suited to environments that restrict wireless radios.
• Central management — Provisioned and monitored alongside the rest of the fleet.

Typical Applications

• Commercial meeting space — Native Teams calling for offices standardizing on dedicated hardware.
• Government space — No-Bluetooth design suits environments that limit wireless radios.
• Conference room — Serves as a touchscreen media phone at executive or small-room positions.

Technical Specifications

Frequently Asked Questions

Is the CCX 400 a native Teams phone?
Yes. It provides a dedicated Microsoft Teams experience with a touchscreen interface.

Does it include a power supply?
It is PoE-enabled; a compatible AC adapter is available separately for desks without Power over Ethernet.

Does the CCX 400 support Bluetooth?
No. Bluetooth is not available on the CCX 400.

Can I connect a PC through the phone?
Yes. The phone provides a PC daisy-chain port at the desk.

How is it managed and supported?
It is centrally provisioned with the rest of the fleet; Poly hardware carries a standard warranty with Poly+ available. Contact Creation Networks for terms.