Vizrt PTP3P12RU – ProTek Professional Support for 3Play 3P1 2RU
Vizrt PTP3P12RU – ProTek Professional Support for 3Play 3P1 2RU is backordered and will ship as soon as it is back in stock.
Vizrt PTP3P12RU – ProTek Professional Support for 3Play 3P1 2RU
What is the Vizrt PTP3P12RU ProTek Professional for 3Play 3P1?
The Vizrt PTP3P12RU is a ProTek Professional support plan for the Viz 3Play 3P1 2RU replay system, including its 3P1 control panel. ProTek Professional adds 24/7 phone access to live agents, priority contact and Vizrt's fastest response targets. It suits 3P1 systems used on live broadcasts and streamed games where downtime is costly.
How does the Vizrt PTP3P12RU work?
With an active plan, operators reach Vizrt by 24/7 web form, live chat or phone using their 10-digit Support ID. Vizrt's plan comparison lists Professional targets of under 1 hour for critical issues, under 2 hours for high and under 4 hours for normal, with priority contact. Coverage includes software maintenance, remote system support, Viz University, the knowledge base, community forums and Viz Minute videos. Advanced hardware replacement is an optional extra, sold as PTAHR3P12RU. Vizrt's terms state ProTek is non-cancelable and non-refundable, starting on purchase unless an alternate start date is requested. The covered 3Play 3P1 is a 4-input, 1080p/60 replay system operated from the 3P1 control surface.
What are the key features of the Vizrt PTP3P12RU?
- Fastest response targets — Under 1 hour critical, 2 hours high, 4 hours normal.
- 24/7 phone access — Priority access to live agents.
- Priority contact — Professional customers are handled first.
- Remote system support — Engineers can assist directly.
- Software maintenance — Keeps the 3P1 eligible for updates.
- Control panel included — Covers the 3P1 control panel.
Where is the Vizrt PTP3P12RU typically used?
- Collegiate and high school sports broadcasts
- Broadcast studios and mobile units
- Arena and venue control rooms
Technical Specifications
| Model | PTP3P12RU |
| Plan | ProTek Professional |
| Covers | Viz 3Play 3P1 2RU incl. 3P1 control panel |
| Critical / High / Normal | <1 h / <2 h / <4 h |
| Contact | 24/7 web form, chat and phone; priority |
| Adv. HW replacement | Optional extra (PTAHR3P12RU) |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
How does this compare to ProTek Standard?
Standard has no phone line and longer targets. Professional adds 24/7 phone and priority handling.
Is hardware replacement included?
It is a separate add-on, PTAHR3P12RU.
When does coverage begin?
On purchase unless an alternate start date is requested.
Are older plans still listed?
Yes, for example ProTek Ultra for 3P1. See the Vizrt collection.
Can Creation Networks support our replay system?
Yes. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006
