Vizrt PTAHRTC1PRO – ProTek Advanced Hardware Replacement, TriCaster 1 Pro
Vizrt PTAHRTC1PRO – ProTek Advanced Hardware Replacement, TriCaster 1 Pro is backordered and will ship as soon as it is back in stock.
Vizrt PTAHRTC1PRO – ProTek Advanced Hardware Replacement, TriCaster...
What is Vizrt PTAHRTC1PRO ProTek Advanced Hardware Replacement?
Vizrt PTAHRTC1PRO is the ProTek Advanced Hardware Replacement add-on for the TriCaster 1 Pro 2RU. Vizrt offers Advanced Hardware Replacement as an optional extra to its ProTek Standard and ProTek Professional support plans. It is aimed at owners who need to minimize the time a failed TriCaster 1 Pro is out of service.
How does Vizrt PTAHRTC1PRO work?
The add-on sits on top of an active ProTek Standard (PTSTC1PRO) or ProTek Professional (PTPTC1PRO) plan for the same unit. When a hardware fault is confirmed through Vizrt support, the advanced replacement process is used to get the system back in service. Contact us to confirm the replacement process, shipping terms and coverage term for your unit before ordering.
Per the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.
Vizrt now lists TriCaster Prizm as the replacement for the TriCaster 1 Pro 2RU, so hardware coverage is worth considering for installed units. Owners running the TriCaster TC1 Pro and Flex Dual Control Panel package can pair it with Flex ProTek coverage.
What are the key features of Vizrt PTAHRTC1PRO?
- Advanced hardware replacement — designed to shorten downtime after a hardware failure.
- Add-on to ProTek — pairs with ProTek Standard or Professional.
- Model-specific — covers the TriCaster 1 Pro 2RU.
- Flexible start — starts on purchase or on a requested date.
Where is Vizrt PTAHRTC1PRO typically used?
- Broadcast studio
- House of worship
- Auditorium
- Government space
Technical Specifications
| Plan | ProTek Advanced Hardware Replacement |
| Covered product | TriCaster 1 Pro 2RU |
| Works with | ProTek Standard or ProTek Professional |
| Terms | Non-cancelable, non-refundable; starts on purchase unless another start date is requested |
Frequently Asked Questions
Do I need a ProTek support plan as well?
Vizrt offers Advanced Hardware Replacement as an optional extra to ProTek Standard and Professional, so plan on pairing it with one of them.
Does this include phone support?
No. Support channels come from the ProTek Standard or Professional plan.
How long is coverage?
Contact us to confirm the coverage term for your unit.
Can it be cancelled?
No. ProTek is non-cancelable and non-refundable.
Where can I see current TriCaster systems?
Browse our Vizrt collection.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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