Vizrt PTAHR3P12RU – ProTek Advanced Hardware Replacement, 3Play 3P1
Vizrt PTAHR3P12RU – ProTek Advanced Hardware Replacement, 3Play 3P1 is backordered and will ship as soon as it is back in stock.
Vizrt PTAHR3P12RU – ProTek Advanced Hardware Replacement, 3Play 3P1
What is the Vizrt PTAHR3P12RU ProTek Advanced Hardware Replacement?
The Vizrt PTAHR3P12RU is the ProTek Advanced Hardware Replacement option for the Viz 3Play 3P1 2RU replay system, including its 3P1 control panel. Vizrt lists advanced hardware replacement as an optional extra to ProTek Standard and ProTek Professional. It is aimed at owners who need to limit downtime if the replay hardware fails mid-season.
How does the Vizrt PTAHR3P12RU work?
The base ProTek plans cover support access, response targets, remote support and software maintenance; advanced hardware replacement is added separately with this SKU. It is purchased together with ProTek Standard (PTS3P12RU) or ProTek Professional (PTP3P12RU) for the same system. Replacement handling follows Vizrt's published warranty, repairs and returns policy. Vizrt's terms state ProTek is non-cancelable and non-refundable, starting on purchase unless an alternate start date is requested. Coverage applies to the 3Play 3P1 2RU and its 3P1 control surface.
What are the key features of the Vizrt PTAHR3P12RU?
- Advanced hardware replacement — Adds replacement coverage not in base ProTek plans.
- 3P1 and control panel — Covers the 3P1 2RU with its control panel.
- Pairs with Standard or Professional — Completes either ProTek tier.
- Policy-defined process — Follows Vizrt's warranty, repairs and returns policy.
Where is the Vizrt PTAHR3P12RU typically used?
- Sports venues with full game schedules
- Collegiate and high school athletics production
- Broadcast mobile units
Technical Specifications
| Model | PTAHR3P12RU |
| Plan | ProTek Advanced Hardware Replacement |
| Covers | Viz 3Play 3P1 2RU incl. 3P1 control panel |
| Requires | ProTek Standard or Professional |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
Can I buy this on its own?
Vizrt lists it as an optional extra to ProTek Standard or Professional, so pair it with one of those plans.
Does it include phone support?
No. Phone support comes with ProTek Professional.
When does coverage start?
On purchase unless an alternate start date is requested.
Where are replacement terms defined?
In Vizrt's hardware warranty, repairs and returns policy. See related coverage in the Vizrt collection.
Can Creation Networks coordinate replacements?
Yes. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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