Smart Services warranty upgrade for SMART Board Pro series Interactive Display - 3 Year - SVC-SP-B3YR
Smart Services warranty upgrade for SMART Board Pro series Interactive Display - 3 Year - SVC-SP-B3YR is backordered and will ship as soon as it is back in stock.
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Smart Services warranty upgrade for SMART Board Pro series Interact...
Product Overview
The SVC-SP-B3YR is a 3-year SMART Services Pro warranty upgrade that enhances the service tier on an existing SMART Board warranty. It provides priority support response, advance replacement, and access to dedicated technical resources. This plan is intended for organizations that require faster resolution times and higher service levels than the standard warranty provides.
Product Description
When applied to an active SMART Board warranty, the SVC-SP-B3YR upgrades the coverage to the Pro service tier for 3 years. Customers receive priority next-business-day response, advance replacement of failed units, and access to priority technical support channels. This upgrade is well suited for enterprise environments, large educational deployments, and any organization that relies heavily on SMART Board displays for daily operations. The plan must be applied to a SMART Board display currently under an active warranty. A renewal version (SVC-SP-B1Y-R) is available for annual continuation of Pro tier coverage.
Key Features
- 3-year Pro service tier upgrade for SMART Board displays
- Priority next-business-day response for hardware issues
- Advance replacement — replacement unit ships before return of the failed display
- Access to dedicated Pro-level technical support
- Must be applied to a display under an active SMART warranty
- Renewable annually via SVC-SP-B1Y-R
- TAA compliant
Typical Applications
- Enterprise boardrooms and executive conference rooms requiring priority service response
- Large K-12 and university deployments with multiple SMART Board installations
- Managed AV service providers maintaining SMART Board fleets for clients
- Healthcare and mission-critical environments where display availability is essential
Technical Specifications
| Specification | Value |
|---|---|
| Coverage Period | 3 years |
| Service Tier | Pro |
| Response Time | Priority (next business day) |
| Service Type | Advance Replacement |
| Compatible With | SMART Board displays under active warranty |
| Renewal | Available via SVC-SP-B1Y-R |
| TAA Compliant | Yes |
Specifications sourced from SMART Technologies.
Frequently Asked Questions
- What is the difference between this plan and the standard SMART warranty?
- The SVC-SP-B3YR upgrades your existing warranty to the Pro service tier, which includes priority response times, advance replacement, and dedicated support — features not included in the standard warranty.
- Can this plan be purchased without an existing active warranty?
- No. The SVC-SP-B3YR must be applied to a SMART Board display that is currently under an active SMART warranty. It is an upgrade, not a standalone warranty.
- Is onsite service included with this plan?
- No. Onsite service is not included in the SVC-SP-B3YR. If onsite support is required, consider the SVC-SP-B3YR-PLS plan, which adds onsite service coverage.
- What happens when the 3-year term ends?
- You can renew Pro tier coverage on an annual basis using the SVC-SP-B1Y-R renewal plan to maintain uninterrupted priority service.
- Is this plan TAA compliant?
- Yes. The SVC-SP-B3YR meets Trade Agreements Act compliance requirements and is eligible for government and federally funded procurement.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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