Planar Assisted Install with Training – Matrix/VM 3x3 Wall

Product Overview

The Planar Assisted Install with Training for a complete Matrix or VM 3x3 wall is a factory-backed professional service covering on-site installation support and operator training within the USA and Canada. It is intended for organizations deploying a nine-display Planar Clarity Matrix or VM Series LCD video wall who want manufacturer-aligned setup and knowledge transfer. The engagement is scoped through a Statement of Work (SOW) that defines deliverables, site requirements, and responsibilities. This service is delivered by Planar-authorized technicians under vendor part number 905-0119-00.

Product Description

This assisted installation service pairs your integration team with Planar-experienced technicians to commission a 3x3 video wall built on the Clarity Matrix or VM Series platform. The service typically includes guidance on EasyAxis mounting alignment, display tiling, remote power supply connection, and video controller signal verification so the finished wall renders a uniform, calibrated image across the nine-display array. Assisted install means the Planar resource works alongside your on-site personnel rather than performing the entire mechanical installation independently; exact responsibilities are defined in the SOW. Operator training is included to help facility and AV staff manage day-to-day operation, source switching, and basic troubleshooting after handover. Structural mounting, electrical provisioning, and signal cabling must be prepared per Planar guidelines before the scheduled visit. The service applies to walls deployed within the USA and Canada; travel, scheduling, and site-specific terms are confirmed in the SOW. This is a labor and training service and does not include the displays, mounts, or controller hardware, which are purchased separately. For complete scope details and to confirm whether your Matrix or VM configuration qualifies, contact Creation Networks. Browse the full Planar collection for compatible LCD video wall displays and accessories.

Key Features

• Factory-aligned installation support — Planar-experienced technicians work alongside your team to commission a complete Matrix or VM 3x3 video wall.
• Operator training included — Facility and AV staff receive hands-on instruction covering daily operation, source management, and first-line troubleshooting.
• Nine-display tiling guidance — Service supports alignment and tiling of the 3x3 array for a uniform, calibrated canvas.
• Matrix and VM platform support — Covers complete 3x3 walls built on Clarity Matrix or VM Series displays.
• SOW-defined scope — Deliverables, responsibilities, and site prerequisites are documented in a Statement of Work for clear expectations.
• USA and Canada coverage — Service is available for qualifying installations throughout the United States and Canada.

Typical Applications

• Government space
• Commercial meeting space
• Broadcast studio
• Auditorium

Technical Specifications

Frequently Asked Questions

What is included in this 3x3 install service?
The service provides on-site installation support and operator training for a complete Matrix or VM 3x3 video wall, with exact deliverables defined in the Statement of Work. Contact Creation Networks to confirm scope for your project.

Does this service work for both Matrix and VM walls?
Yes. It covers complete 3x3 walls built on either the Clarity Matrix or VM Series platform.

Does the service include the displays and mounts?
No. This is a labor and training service only. The displays, mounts, and controller are purchased separately.

What does "assisted install" mean?
Planar-experienced technicians work alongside your on-site personnel rather than performing the entire installation independently. Specific responsibilities are outlined in the SOW.

Where is this service available?
The service covers qualifying installations within the USA and Canada. Travel and scheduling terms are confirmed in the SOW.

How do I get a Statement of Work?
Contact Creation Networks to confirm site requirements and receive an SOW tailored to your 3x3 deployment.