Planar Assisted Install with Training – Matrix 4x4 Wall

Product Overview

The Planar Assisted Install with Training for a complete Matrix 4x4 video wall is a factory-backed professional service covering on-site installation support and operator training within the USA and Canada. It is intended for organizations deploying a sixteen-display Planar Clarity Matrix video wall who want manufacturer-aligned setup and knowledge transfer. The engagement is scoped through a Statement of Work (SOW) that defines deliverables, site requirements, and responsibilities. This service is delivered by Planar-authorized technicians under vendor part number 905-0120-00.

Product Description

This assisted installation service pairs your integration team with Planar-experienced technicians to commission a 4x4 Clarity Matrix LCD video wall configuration. The service typically includes guidance on EasyAxis mounting alignment, display tiling, remote power supply connection, and video controller signal verification so the finished wall renders a uniform, calibrated image. Assisted install means the Planar resource works alongside your on-site personnel rather than performing the entire mechanical installation independently; exact responsibilities are defined in the SOW. Operator training is included to help facility and AV staff manage day-to-day operation, source switching, and basic troubleshooting after handover. Because every video wall site differs, structural mounting, electrical provisioning, and signal cabling must be prepared per Planar guidelines before the scheduled visit. The service applies to walls deployed within the USA and Canada; travel, scheduling, and site-specific terms are confirmed in the SOW. This is a labor and training service and does not include the displays, mounts, or controller hardware, which are purchased separately. For complete scope details and to confirm the configuration for your project, contact Creation Networks. Browse the full Planar collection for compatible Clarity Matrix displays and accessories.

Key Features

• Factory-aligned installation support — Planar-experienced technicians work alongside your team to commission a complete Matrix 4x4 video wall configuration.
• Operator training included — Facility and AV staff receive hands-on instruction covering daily operation, source management, and first-line troubleshooting.
• Sixteen-display tiling guidance — Service supports alignment and tiling of the 4x4 array for a uniform, calibrated canvas.
• SOW-defined scope — Deliverables, responsibilities, and site prerequisites are documented in a Statement of Work for clear expectations.
• USA and Canada coverage — Service is available for qualifying installations throughout the United States and Canada.
• Knowledge transfer for long-term ownership — Training reduces reliance on external support for routine adjustments after handover.

Typical Applications

• Government space
• Commercial meeting space
• Broadcast studio
• Auditorium

Technical Specifications

Frequently Asked Questions

What is included in the Matrix 4x4 assisted install service?
The service provides on-site installation support and operator training for a complete 4x4 Clarity Matrix video wall, with exact deliverables defined in the Statement of Work. Contact Creation Networks to confirm scope for your project.

Does this service include the displays and mounts?
No. This is a labor and training service only. The displays, mounts, remote power supplies, and controller are purchased separately.

What does "assisted install" mean?
Planar-experienced technicians work alongside your on-site personnel rather than performing the entire installation independently. Specific responsibilities are outlined in the SOW.

Where is this service available?
The service covers qualifying installations within the USA and Canada. Travel and scheduling terms are confirmed in the SOW.

Is training provided for our staff?
Yes. Operator training is included to prepare facility and AV staff for daily operation, source switching, and basic troubleshooting.

How do I get a Statement of Work?
Contact Creation Networks to confirm site requirements and receive an SOW tailored to your Matrix 4x4 deployment.