Remote AV Refresh / On-Going Support is backordered and will ship as soon as it is back in stock.
Shipping Availability*
Shipping Availability*
Free Ground Shipping on Most Orders Over $250.00
Looking for the best price or expert advice? Give us a call at 1-888-230-3661 or use the Live Chat below. Buying 1 or 100, you may qualify for greater savings beyond the advertised price.
A two-hour remote health check and refresh for your AV system — $380. A remote expert surveys your system, gets firmware and software current and shows your team how to keep it that way.
What you get
- Up to 120 minutes of remote AV system survey with an expert
- Help with firmware and software updates as requested
- Best-practice advice for keeping firmware and software current
- 10 days of phone and email access to your expert
- Extra time available at $170/hour, with a 15-minute grace period on the first hour
How it works
- Place your order
- We'll reach out to schedule at a time that works for you.
- Your expert connects remotely and works through the system with you
Need more hours?
| Remote support block | Price | Per hour |
|---|---|---|
| 4 hours | $680 | $170 |
| 8 hours | $1,280 | $160 |
| 16 hours | $2,400 | $150 |
| 20-hour Professional Services Plan | $3,000 | $150 |
| 40 hours | $5,600 | $140 |
Why Creation Networks
CTS-D certified, with 5,000+ AV systems installed nationwide since 2006 for corporate, government, education and healthcare clients. Our techs have seen the rookie mistakes so your team doesn't have to make them.
Questions before you order? Call 888.230.3661 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006



















