Vizrt PTUTC1P2RU Protek Ultra Coverage Plan for TriCaster 1 Pro 2 RU - PTU-000000038
Vizrt PTUTC1P2RU Protek Ultra Coverage Plan for TriCaster 1 Pro 2 RU - PTU-000000038 is backordered and will ship as soon as it is back in stock.
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Vizrt PTUTC1P2RU Protek Ultra Coverage Plan for TriCaster 1 Pro 2 R...
Product Overview
The Vizrt ProTek Ultra for TriCaster 1 Pro 2RU is a one-year premium coverage plan providing 24/7 priority technical support, advanced hardware replacement, and extended warranty for the TriCaster 1 Pro 2RU production system. For live production environments where the TriCaster 1 Pro is a primary system, ProTek Ultra provides the fastest path to hardware replacement and expert technical assistance around the clock.
Product Description
ProTek Ultra for the TriCaster 1 Pro 2RU includes 24/7 phone, chat, and email access to Vizrt's technical support team, with priority case handling for critical production issues. Advanced hardware replacement ships a replacement unit before the defective system is returned, allowing production teams to resume operations without extended downtime. Coverage is for one year from activation, specific to the TriCaster 1 Pro 2RU model.
Key Features
- 24/7 Priority Support — Phone, chat, and email technical support around the clock.
- Advanced Hardware Replacement — Replacement ships proactively before defective unit is returned.
- Extended Warranty — One additional year of warranty protection for the TriCaster 1 Pro 2RU.
- Critical Case Handling — Priority escalation for urgent production issues.
- Software Support — Covers software updates and technical assistance.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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