Cisco Desk Phone 9861, First Light is backordered and will ship as soon as it is back in stock.
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Product Overview
The Cisco Desk Phone 9861 in First Light (DP-9861-L-K9=) is an advanced IP desk phone from Cisco's 9800 series featuring a 5-inch color touchscreen, six programmable line keys, HD audio, Bluetooth, Wi-Fi, and USB-A for wired headset or accessory connectivity. It is designed for professionals and managers requiring multi-line capability and advanced UC feature access with Cisco CUCM or Webex Calling.

Key Features
- 5-Inch Color Touchscreen.
- 6 Programmable Line Keys: Expanded multi-line capability for managers and professionals.
- HD Audio, Bluetooth, Wi-Fi, USB-A.
- First Light Finish.
- CUCM and Webex Calling Compatible.
Technical Specifications
| Specification | Detail |
|---|---|
| Model / SKU | DP-9861-L-K9= |
| Color | First Light |
| Display | 5-inch color touch |
| Line Keys | 6 |
| Wireless | Bluetooth + Wi-Fi |
| USB | USB-A |
| Power | PoE or AC adapter |
| Platform | Cisco CUCM, Webex Calling, SIP |
Frequently Asked Questions
- When should I choose the 9861 over the 9851?
- Choose the 9861 when 6 line keys are needed or when USB-A accessory connectivity is required alongside Bluetooth and Wi-Fi.
- Is SmartNet available?
- Yes. Available through Creation Networks.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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