Allen & Heath AH-SOUND-CHOICE-S5 – Sound Choice Extended Warranty, dLive S5000
Allen & Heath AH-SOUND-CHOICE-S5 – Sound Choice Extended Warranty, dLive S5000 is backordered and will ship as soon as it is back in stock.
Allen & Heath AH-SOUND-CHOICE-S5 – Sound Choice Extended Warran...
What is the Allen & Heath AH-SOUND-CHOICE-S5?
The Allen & Heath AH-SOUND-CHOICE-S5 is the Sound Choice enhanced warranty for a dLive system built around the S5000 surface, a US factory program that adds 2 more years of coverage for a total of 5 years. Coverage extends to the I/O expanders, controllers and network cards in the system. This dLive S5000 extended warranty suits large worship facilities, performing arts venues and touring companies that cannot afford console downtime.
How does the Allen & Heath AH-SOUND-CHOICE-S5 work?
Sound Choice is purchased through an authorized Allen & Heath dealer and then registered with Allen & Heath USA to activate coverage. During coverage you receive a down-time loaner or advance replacement, and Allen & Heath covers standard freight costs for repairs and replacements.
Covered customers also get priority technical support with extended weekend and evening hours. If a protected product reaches end of life and requires replacement, Allen & Heath supplies a current equivalent model at no extra charge. Creation Networks supplies the plan with your dLive system and can handle registration.
What are the key features of the Allen & Heath AH-SOUND-CHOICE-S5?
- Extended coverage — 2 additional years for a total of 5 years.
- System-wide protection — includes I/O expanders, controllers and network cards.
- Minimal downtime — down-time loaner or advance replacement.
- Freight covered — standard freight for repairs and replacements.
- Priority tech support — extended weekend and evening hours.
- End-of-life replacement — current equivalent model if a covered product is discontinued.
Where is the Allen & Heath AH-SOUND-CHOICE-S5 typically used?
- Auditorium
- House of worship
- Broadcast studio
- Multi-purpose room
Technical Specifications
| Plan | Sound Choice enhanced warranty |
|---|---|
| Covered system | dLive S5000 |
| Extension | +2 years (5 years total) |
| Also covers | I/O expanders, controllers, network cards |
| Service benefits | Loaner or advance replacement; standard freight covered; priority support |
| Activation | Purchase via authorized dealer, then register coverage |
| Availability | USA only |
Frequently Asked Questions
Which surface does this plan cover?
The dLive S5000 surface and its dLive system.
Does it cover transport damage?
Sound Choice is a factory warranty extension. For touring, protect the surface with the S5000 flight case.
How long is total coverage?
5 years: the standard factory period plus 2 additional years.
How is it activated?
Buy through an authorized dealer such as Creation Networks, then register coverage with Allen & Heath USA.
Is it available outside the US?
No. Sound Choice is offered to customers in the USA.
Where can I find other dLive products?
Browse the Allen & Heath collection.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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