Adder EW-XPRO2 – 1-Year Extended Warranty for X-PRO Extenders

Product Overview

The Adder EW-XPRO2 is a 1-year extended warranty for the ADDERLink X-DVIPRO-MS2 and X-USBPRO-MS2 KVM extenders, purchased per covered unit. Under Adder's Enhanced Warranty program, every Adder product ships with a standard two-year warranty that can be extended to a maximum of five years, and the EW-XPRO2 KVM extender warranty extension is how that additional coverage is applied to the X-PRO MS2 extender pair. For AV and IT managers planning multi-year deployments, this extended warranty for Adder extenders aligns hardware coverage with the real service life of the installation.

Product Description

KVM extenders tend to be installed once and then expected to run for years in equipment rooms, studios, and operator positions — well past the standard two-year warranty window. Adder's Enhanced Warranty program addresses that gap directly: coverage can be extended up to five years in total, and extended warranties can be purchased for new installations or for existing devices already in use.

The program also carries a concrete service commitment: a faulty product covered under the Enhanced Warranty is tested and repaired within five working days of receipt by Adder. That defined turnaround lets support teams plan around a known repair window rather than an open-ended RMA cycle. The EW-XPRO2 SKU applies specifically to the X-DVIPRO-MS2 and X-USBPRO-MS2 dual-head extender models, making it a straightforward line item to attach when those extenders are specified for broadcast, post-production, or secure facility projects. Each plan adds one year of coverage; budget one plan per extender unit, per additional year required. Pair it with the matching hardware from the Adder Technology collection at Creation Networks to quote hardware and coverage together.

Key Features

• One Additional Year of Manufacturer Coverage — Extends the Adder standard two-year warranty on covered X-PRO MS2 extenders by a further 12 months.
• Extendable up to Five Years Total — Adder's Enhanced Warranty program allows coverage on its products to be extended to a maximum of five years.
• Defined Repair Turnaround — Faulty covered products are tested and repaired within five working days of receipt.
• Available for New or In-Service Units — Enhanced warranties can be purchased for new installations or for devices already deployed.
• Model-Specific Coverage — The EW-XPRO2 plan applies to the ADDERLink X-DVIPRO-MS2 and X-USBPRO-MS2 KVM extenders.
• Predictable Lifecycle Budgeting — A fixed-cost annual plan replaces unplanned repair expenses in multi-year project budgets.

Technical Specifications