Poly Edge E550 IP Phone and PoE-enabled with Power Supply

Product Overview

The Poly Edge E550 IP phone is an executive SIP desk phone for high-volume users such as administrators, dispatchers, and front-office staff. With 14 line keys across dual color displays, it handles heavy call traffic, and as a PoE desk phone with expansion module support it scales as coverage grows. This configuration ships with a compatible power supply for desks where Power over Ethernet is not available.

Product Description

The Poly Edge E550 is the flagship of the Edge E platform, built for staff who live on the phone throughout the day. It pairs a 3.5-inch color display with a second display dedicated to programmable line keys, giving users 14 line keys for busy call coverage without paging through menus. As a business VoIP phone, it supports wideband HD voice through G.722 alongside G.711 and G.729AB for interoperability with hosted and on-premises SIP platforms. Poly NoiseBlockAI and Acoustic Fence suppress background and keyboard noise on the transmit path, which matters in open-plan offices. This bundle includes a power supply, and the phone also supports Power over Ethernet where the network provides it. For heavier coverage, the executive SIP desk phone supports up to two Poly Edge E Expansion Modules, a fit for receptionists and assistants managing many lines. IT teams provision and monitor the fleet through Poly Lens for consistent firmware and configuration across sites. Browse related Poly voice and desk phone hardware to complete the deployment.

Key Features

• 14 line keys with dual display — Handles high call volume and busy-lamp coverage without menu navigation.
• Power supply included — Ships with a compatible adapter for desks without Power over Ethernet.
• HD voice audio — Wideband G.722 delivers clearer calls than narrowband telephony.
• Poly NoiseBlockAI and Acoustic Fence — Suppress ambient and keyboard noise so callers hear only speech.
• Expansion module support — Adds up to two Edge E Expansion Modules for additional line keys.
• Poly Lens management — Centralizes provisioning, firmware, and monitoring across the deployment.

Typical Applications

• Commercial meeting space — Reliable wired voice for offices standardizing on a single managed endpoint.
• Government space — Suits agencies requiring managed PoE desk phones.
• Multi-purpose room — Serves shared administrative and front-office positions with heavy call coverage.

Technical Specifications

Frequently Asked Questions

Does this configuration include a power supply?
Yes. This SKU ships with a compatible power adapter, and the phone also supports PoE where available.

Which SIP platforms does the Edge E550 support?
It uses open SIP with G.711, G.722, and G.729AB codecs and interoperates with most hosted and on-premises platforms. Confirm certification with your provider.

Can I add more line keys?
Yes. The E550 supports up to two Poly Edge E Expansion Modules for additional programmable keys.

How are these phones managed at scale?
Poly Lens provides centralized provisioning, configuration, firmware updates, and monitoring.

What is the warranty?
Poly hardware includes a standard manufacturer warranty; extended coverage is available through Poly+. Contact Creation Networks for current terms.