Poly Partner Assist – Remote Technical Support Blocks
Poly Partner Assist – Remote Technical Support Blocks is backordered and will ship as soon as it is back in stock.
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Shipping Availability*
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Poly Partner Assist – Remote Technical Support Blocks
Product Overview
Partner Assist Remote provides a Poly technical associate to support partners on deployments and troubleshooting. Time is sold in blocks of four hours, used within six months and scheduled in minimum one-hour increments. It gives integrators on-demand access to Poly technical expertise.
Product Description
Integration partners often need occasional access to Poly technical expertise without engaging a full fixed-scope service. Partner Assist Remote provides a Poly technical associate to support partners remotely with configuration, troubleshooting, and deployment guidance. Time is sold in blocks of four hours, which must be used within six months of purchase and scheduled in minimum one-hour increments. It is intended for AV integrators and resellers who want flexible, as-needed technical backup on Poly projects. Remote delivery means no travel costs and quick scheduling for time-sensitive questions. The block-hour model lets partners draw down support across multiple sessions as projects require. Contact the Creation Networks AV team to purchase Partner Assist hours.
Key Features
- Remote technical associate — Provides Poly expertise to support partner deployments and troubleshooting.
- Four-hour blocks — Sold in blocks of four hours, scheduled in one-hour minimum increments.
- Six-month validity — Hours must be used within six months of purchase.
- No travel costs — Delivered remotely for fast, flexible scheduling.
- Integrator-focused — Built for AV resellers and partners needing as-needed support.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006
