Logitech Select - extended service agreement - 3 years - 994-000148

LogitechSKU: 994-000148
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Sale price$999.00

Description

Overview

Logitech Select is a 3-year comprehensive service plan that delivers reliability, continuity, and enterprise-grade peace of mind. It provides ultra-responsive 24/7 support, accelerated RMA, a dedicated Customer Success Manager and onsite spares for enterprise customers with 50+ rooms installed, and advanced analytics including customizable alerts through ServiceNow integration for Logitech Sync users.
When downtime is not an option, you can rely on 24/7 solution-level technical support to provide the right level of assistance fast. Think of Select as a Help Desk staffed by video collaboration specialists with expertise using Microsoft Teams, Zoom Rooms, and in-room appliances running Windows and Android operating systems.
Ensure your video collaboration solutions are always ready and operational when your teams need them with a backup plan that's focused on uptime and business-class performance from a vendor you know and trust.

Key Details

  • Logitech Select’s 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere.
  • Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms.
  • Select’s advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime.
  • Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It’s the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
  • Enhanced Sync with Select allows you to monitor, manage, and receive insights about your video collaboration solutions to optimize utilization.
  • Through a ServiceNow integration, Select powers Sync to automatically alert IT staff so that they can seek support and quickly resolve issues.
  • Logitech Select 3 Year Service Plan:
  • 24x7 support
  • Customer Success Manager with purchase of a Select plan for 50+ rooms
  • Advanced RMA with next-day delivery
  • Onsite spares with purchase of a Select plan for 50+ rooms
  • Premium insights with Logitech Sync
  • ServiceNow workflow integration with automatic alerts

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