SurgeX SX-AX20E Axess Elite Surge Eliminator and Power Conditioner, IP Connected, Includes AE Software

Product Overview

The SurgeX SX-AX20E Axess Elite is a 1RU rack-mount IP power management system engineered for commercial AV installations where remote power control, surge elimination, and real-time energy monitoring are required in a single unit. Rated at 20 amps and 120 volts, this IP-connected surge eliminator and power conditioner is designed for conference rooms, boardrooms, broadcast studios, and any AV system integration where technicians need full remote visibility into rack power. The SX-AX20E pairs SurgeX Advanced Series Mode® surge elimination with IP-addressable outlet control, making it the preferred choice for facilities managers and AV integrators managing distributed AV systems. Its compatibility with AMX and Crestron control systems makes it a natural fit within enterprise AV infrastructure.

Product Description

The SX-AX20E Axess Elite from SurgeX (an AMETEK brand) delivers comprehensive IP-connected power management across eight switched outlets — six NEMA 5-15R and two NEMA 5-20R — all individually controllable from a web-based GUI or third-party control system. The unit's Advanced Series Mode® technology eliminates surge energy at 0V let-through for a 6000V input surge, protecting connected AV equipment without the ground contamination caused by traditional MOV-based suppressors.

Each outlet can be individually sequenced, scheduled, or triggered via AutoPing to automatically reboot unresponsive devices — dramatically reducing the need for on-site service calls. The unit collects rack temperature, input voltage, and current draw data in real time, with a historical log file for advanced troubleshooting and energy auditing. SurgeX ICE® Inrush Current Elimination on receptacles 1 and 2 protects high-draw equipment like projectors and amplifiers during power-up.

The SX-AX20E communicates over Ethernet via SNMP and the SDxP API, and its AE software package provides a centralized dashboard for managing multiple units across a facility. It is housed in a magnetic shielding steel enclosure for additional EMI protection, and non-sacrificial surge components ensure the unit does not degrade over time or require replacement after surge events.

Key Features

• Advanced Series Mode® Surge Elimination — Eliminates 100% of surge energy with 0V let-through on a 6000V surge, protecting connected AV equipment without ground contamination.
• IP-Addressable Outlet Control — Eight individually switched and sequenced outlets controllable via web GUI, SNMP, or third-party control systems including AMX and Crestron.
• SurgeX ICE® Inrush Current Elimination — Protects high-draw devices on receptacles 1 and 2 from damaging inrush current during power-up cycles.
• Impedance Tolerant EMI/RFI Filtering — Reduces normal-mode interference by up to 50 dB at 300 kHz and above, cleaning power for sensitive AV and audio equipment.
• COUVS® Catastrophic Over/Under Voltage Shutdown — Automatically disconnects loads when voltage falls outside safe operating thresholds, preventing equipment damage.
• Real-Time Power Monitoring — Displays live current draw, energy consumption, rack temperature, and input voltage for complete visibility into system power health.
• AutoPing Device Reboot — Automatically reboots unresponsive networked devices based on scheduled ping tests, reducing on-site service calls.
• Non-Sacrificial Components — Surge protection components do not degrade or require replacement after surge events, unlike MOV-based units.
• AE Software Included — Centralized management software for controlling and monitoring multiple Axess Elite units across a facility from a single interface.
• Magnetic Shielding Steel Enclosure — 1RU rack-mount chassis provides physical EMI shielding and durability in commercial AV rack environments.
• Expansion Unit Support — Controls downstream SurgeX expansion units from the master unit, enabling scalable power management across larger AV systems.

Typical Applications

• Boardroom
• Conference room
• Huddle room
• Government space
• Commercial meeting space
• Multi-purpose room
• All-hands room
• Training room
• Broadcast studio
• House of worship

Technical Specifications

Frequently Asked Questions

How does the SX-AX20E differ from a standard surge suppressor?

The SX-AX20E uses Advanced Series Mode® technology, which eliminates surge energy entirely rather than absorbing it with metal oxide varistors (MOVs). This means no degradation over time, no ground contamination, and 0V let-through on surges up to 6000V — performance levels that MOV-based suppressors cannot match.

Can the SX-AX20E integrate with Crestron or AMX control systems?

Yes. The SX-AX20E ships with AE software and supports SNMP and the SDxP API for integration with most major control systems, including Crestron and AMX. Drivers and integration documentation are available from SurgeX.

What types of outlets does the SX-AX20E provide?

The unit provides eight rear-panel outlets: six NEMA 5-15R and two NEMA 5-20R, all individually switched and sequenceable from the management interface.

Can I monitor power consumption per outlet?

The SX-AX20E monitors aggregate system power consumption with real-time display of current draw, voltage, and rack temperature. Individual outlet power monitoring is handled at the system level; the unit logs historical energy data for auditing purposes.

How many Axess Elite units can I manage from one interface?

The AE software supports centralized management of multiple SX-AX20E master units and their connected expansion units across a facility from a single dashboard.

What warranty does the SX-AX20E carry?

SurgeX products are manufactured by AMETEK and carry a commercial warranty. Contact Creation Networks at creationnetworks.net/pages/contact for warranty details and support options.

Is the SX-AX20E suitable for a 20-amp dedicated circuit?

Yes. The SX-AX20E uses a NEMA 5-20P input plug and is rated for a 20-amp circuit, making it the correct choice when a 20A dedicated branch circuit is available in the equipment room or rack closet.

Where can I purchase the SX-AX20E and get support?

The SX-AX20E is available directly from Creation Networks at creationnetworks.net, an authorized SurgeX dealer providing pre-sales consultation and post-sale technical support.