Creation Networks offers audiovisual & video conferencing services for projects of all sizes - from a single meeting room to a nationwide deployment. You can count on us for your audiovisual technology system's design, configuration, programming, installation, and support. It is important that you get Top Quality products from the best manufacturers, and then purchase from a trusted partner who tests and installs what they sell, giving you the best value. Our goal at CreationNetworks.net is to only represent the top products and test everything before recommending or selling our solutions.
- Shipping & Returns
Installing AV hardware looks deceptively simple. You may have people with the technical skills to actually install the hardware, but unless you’re experienced, you likely lack the expertise to do it right the first time. Our experienced Technicians have installed thousands of systems and have pretty much seen it all, so we can save you making all the “rookie mistakes”, and you can save time, money, and headaches!
Before your team starts, our Virtual DSP configuration support includes:
- 1/2 Hour-long Kick-off Session with your Installation Technicians
- Equipment, tools, and parts review to insure you have everything you need to get the job done.
- Assistance with reviewing and reading system and/or architectural drawings.
- Recommendations on best-practices to use during the installation.
Before your team finishes the installation, our Support includes:
Trouble-shooting any problems with the installation or system
- 1/2 Hour-long Closeout Session with final system set up, including recommended initial settings on software and hardware
- Trouble-shooting problems or issues, if any
- Walking your Technicians through a best-practices functional testing process
- Acting as far-end of audio and/or video calls to QC communications outside of the room
- Closeout Q&A with Technician
- Additional hour(s) of support, if desired, to be charged on a $175 hourly basis (15-minute grace period on initial two hours)
You will be contacted within 24 hours after submission of this order to schedule Installation Support at your convenience.
Customer to use a mobile device capable of running Zoom or Teams with ability to capture video.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday before 1PM PST ship the same day. Orders placed after 1PM will ship the next day of business. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.