Vizrt PTPTC2E3RU ProTek Prime for TriCaster 2 Elite - PTP-000000001
Vizrt PTPTC2E3RU ProTek Prime for TriCaster 2 Elite - PTP-000000001 is backordered and will ship as soon as it is back in stock.
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Vizrt PTPTC2E3RU ProTek Prime for TriCaster 2 Elite - PTP-000000001
Product Overview
The Vizrt ProTek Prime for TriCaster 2 Elite is a one-year coverage plan providing 24/5 technical support access and standard hardware replacement for the TriCaster 2 Elite production system. ProTek Prime extends your standard warranty and support coverage, providing access to Vizrt's expert support team during business hours five days a week via chat and email.
Product Description
ProTek Prime for the TriCaster 2 Elite covers hardware repair or replacement and provides 24/5 access to Vizrt technical support for software issues, operational questions, and troubleshooting. This plan is designed for production environments where planned maintenance windows and next-business-day response times are acceptable, and where the TriCaster 2 Elite is a primary production system requiring reliable ongoing support coverage. The plan covers one year from activation and is specific to the TriCaster 2 Elite 3RU system.
Key Features
- 24/5 Technical Support — Chat and email support access five days a week during coverage hours.
- Standard Hardware Replacement — Covers hardware repair or replacement for covered system defects.
- Extended Warranty Coverage — One additional year of warranty protection for the TriCaster 2 Elite.
- Software Support Included — Technical assistance for software updates and operational issues.
Typical Applications
- Broadcast studios and live production facilities running TriCaster 2 Elite as a primary production system
- System integrators providing service coverage to TriCaster 2 Elite clients
- Organizations requiring documented support coverage for IT asset management compliance
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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