Vizrt PTPTCMXHDMI ProTek 1-Year Prime Coverage Plan for Tricaster Mini X HDMI - PTPTCMXHDMI
Vizrt PTPTCMXHDMI ProTek 1-Year Prime Coverage Plan for Tricaster Mini X HDMI - PTPTCMXHDMI is backordered and will ship as soon as it is back in stock.
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Vizrt PTPTCMXHDMI ProTek 1-Year Prime Coverage Plan for Tricaster M...
The service plan also provides you with a priority queue for support inquiries and one hour of phone support, available 24/7. As a bonus, you can also enjoy a 25% discount on NewTek University classes.
Chat Support 24/5
Customers access Global Support via chat. Product name, serial number, and ProTek ID number are required for chat assistance. Chat support is provided 24 hours a day, five days a week. The target for response is within 48 hours of the initial request.
Remote Hardware Diagnostic Service
A ProTek technician may offer a remote diagnostic session to assist in troubleshooting and diagnosis of your hardware issues. This service is provided on an as-needed and scheduled basis.
Program Upgrades
ProTek was designed to provide coverage during the life of your NewTek product. If you purchase ProTek within the initial warranty period, coverage may begin at any time. If the product is out of warranty, there will be a reinstatement fee. Once in the ProTek program, you may upgrade or downgrade your services at the beginning of the contract period. Contact your reseller or NewTek for additional information.
Expedited 4-Hour Service Resolution Goal
NewTek ProTek will do its best to provide a resolution within four hours of your initial request.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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