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Logitech Select - extended service agreement - 3 years - 994-000148

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$999.00

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Logitech | SKU: 994-000148

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Description

Overview

Logitech Select is a 3-year comprehensive service plan that delivers reliability, continuity, and enterprise-grade peace of mind. It provides ultra-responsive 24/7 support, accelerated RMA, a dedicated Customer Success Manager and onsite spares for enterprise customers with 50+ rooms installed, and advanced analytics including customizable alerts through ServiceNow integration for Logitech Sync users.
When downtime is not an option, you can rely on 24/7 solution-level technical support to provide the right level of assistance fast. Think of Select as a Help Desk staffed by video collaboration specialists with expertise using Microsoft Teams, Zoom Rooms, and in-room appliances running Windows and Android operating systems.
Ensure your video collaboration solutions are always ready and operational when your teams need them with a backup plan that's focused on uptime and business-class performance from a vendor you know and trust.

Key Details

Logitech Select’s 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere.
Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms.
Select’s advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime.
Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It’s the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
Enhanced Sync with Select allows you to monitor, manage, and receive insights about your video collaboration solutions to optimize utilization.
Through a ServiceNow integration, Select powers Sync to automatically alert IT staff so that they can seek support and quickly resolve issues.

Logitech Select 3 Year Service Plan:
24x7 support
Customer Success Manager with purchase of a Select plan for 50+ rooms
Advanced RMA with next-day delivery
Onsite spares with purchase of a Select plan for 50+ rooms
Premium insights with Logitech Sync
ServiceNow workflow integration with automatic alerts

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