Crestron UC-FLEXCARE Premium Crestron Flex Support for New M, MM, B, or R-Series Systems

The Crestron Flex Care is a subscription-based support plan that you can purchase for a minimum of one year along with your eligible Crestron Flex conference systems. If you have a Crestron Flex Care subscription plan, you can extend the coverage period for up to five years from the purchase of your Crestron Flex conference system by purchasing more subscription terms before your current plan expires.

The Crestron Flex Care subscriptions offer the following benefits for the Crestron Flex conference system that is covered:

24/7 Live Support with Optional Cloud Connection
Crestron Flex Care guarantees 24/7, year round live remote support with a dedicated Crestron Flex support team.

Extended Hardware Warranty
The purchase of Crestron Flex Care extends Crestron’s standard limited warranty coverage period from three (3) years to a period of up to five (5) years, for all Crestron-branded hardware included in the covered Crestron Flex conference system, when continuous Crestron Flex Care coverage is maintained from initial purchase through the extended warranty period.^{3, 4}

Rapid Advance Replacement
If a replacement device is needed during the warranty period, Crestron will issue an advance replacement unit before the defective unit is sent back to ensure minimal downtime.⁴

Discounted On‑site Support
If on site support is needed, Crestron Flex Care subscribers are offered a discounted, all inclusive daily rate without any hidden fees or added costs for travel and expenses.⁵

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