Cisco TelePresence Touch 8 CTS-CTRL-DV8= – Spare Touch Control for EX Series with Cradle

Product Overview

CTS-CTRL-DV8= is Cisco's spare part number for the TelePresence Touch 8 control unit supplied for the EX Series, described by Cisco as "Spare - Touch Control for EX with cradle and handset". It is a wired 8-inch touch-screen controller that pairs with a Cisco TelePresence codec to control the system and manage contacts, replacing on-screen menus and a handheld remote. Cisco lists the TelePresence Touch 8 Control Unit among its retired models and states that the product is no longer supported by Cisco.

Product Description

One point of accuracy matters on this part. Cisco has published no end-of-sale or end-of-life bulletin specific to CTS-CTRL-DV8 or CTS-CTRL-DV8=, so no last-order date and no last date of support can be quoted for this exact product. The Touch bulletins Cisco does publish cover the Cisco TelePresence Touch10 and the Cisco Webex Touch10, which are different controllers, and their dates must not be applied here. Cisco has also not published a migration product for the EX-Series Touch, and the EX Series endpoints it controls are themselves retired.

Installation has two supported topologies, both documented by Cisco. The Touch can be connected through its power adapter to the network infrastructure, in which case it obtains IP settings automatically by DHCP and reaches the codec over the network. Alternatively the shielded Ethernet cable runs from the power adapter to the second Ethernet connector on the codec, which requires a codec with two Ethernet ports and keeps the controller off the corporate LAN - often the deciding factor on a restricted network.

Cable lengths set the practical geometry: a 7.5 m touch cable, a 5 m shielded Ethernet cable and, when shipped standalone, a 1.8 m power cable. Cisco requires codecs and systems using TC software to run version TC4.1 or later to work with the Touch 8. The EX-Series ordering codes add a cradle for desk-side placement, and Cisco's spare description also names a handset. Cisco publishes no display resolution, dimensions, weight, power draw in watts, PoE class, operating temperature or approvals for this controller. Browse device and room control for current control surfaces, video conference systems for endpoints, and Cisco for the wider range.

Key Features

• Spare and service part number — Cisco pairs CTS-CTRL-DV8 as the ordering code with CTS-CTRL-DV8= as the spare, which is the correct form for replacing a failed controller in an existing deployment.
• Cradle and handset in the spare description — Cisco's spare description names a cradle and handset, so the desk-side arrangement of an EX-Series position can be restored rather than improvised.
• Dedicated wired touch controller — An 8-inch touch panel replaces on-screen menus and a handheld remote, giving a predictable single-purpose control surface for a desktop endpoint.
• Two supported connection methods — The Touch connects to the LAN through its power adapter with DHCP, or directly to a second Ethernet port on the codec, which lets an integrator keep it off the corporate network.
• Long supplied cabling — A 7.5 m touch cable and a 5 m shielded Ethernet cable usually remove the need for custom-length cable fabrication at install.
• Defined software floor — Cisco states codecs and systems using TC software must run TC4.1 or later, which gives a clear compatibility test before deploying onto an existing estate.

Typical Applications

• Commercial meeting space — EX-Series desk positions still in service can have a failed controller replaced rather than the whole endpoint.
• Conference room — Rooms controlled by a Touch 8 keep their existing control model after a like-for-like replacement.
• Government space — Sites that keep the controller off the corporate LAN can use the direct-to-codec cabling method Cisco documents.

Technical Specifications