{"product_id":"vizrt-sstatriogo-1-year-of-standard-software-support","title":"Vizrt SSTATRIOGO – Viz Trio Go 1-Year Standard Software Support","description":"\u003ch2\u003eWhat is the Vizrt SSTATRIOGO Standard Software Support?\u003c\/h2\u003e\u003cp\u003eThe Vizrt SSTATRIOGO is one year of Vizrt Standard Software Support for Viz Trio Go, Vizrt's out-of-the-box NDI graphics production system. It keeps a Trio Go installation covered by Vizrt's software maintenance and support program, giving operators a defined path to help when a live show depends on graphics. It is typically paired with perpetual Trio Go systems such as VTGPP or TCSPSW.\u003c\/p\u003e\u003ch2\u003eHow does the Vizrt SSTATRIOGO work?\u003c\/h2\u003e\u003cp\u003eVizrt's support plans are defined in the Vizrt Support and Maintenance Handbook, which sets out the policies, terms and service levels for each plan tier. Standard Software Support is a one-year entitlement for the Viz Trio Go software stack, which combines Viz Trio graphics control with Viz Engine rendering. Coverage gives access to Vizrt support channels and software maintenance during the term, so the system can stay current and issues are routed to Vizrt engineers. For perpetual owners, renewing each year avoids gaps in support. Trio Go typically feeds graphics over NDI into a switcher such as a \u003ca href=\"\/products\/newtek-tricaster-2-elite-3ru-chassis-w-redundant-power-tc2e3ru\"\u003eTriCaster 2 Elite\u003c\/a\u003e. Creation Networks tracks renewal dates for clients and can bundle this support with integration and on-site service from our own team.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of the Vizrt SSTATRIOGO?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOne-year term\u003c\/strong\u003e — Twelve months of Standard Software Support.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware maintenance\u003c\/strong\u003e — Keeps Viz Trio Go software covered by Vizrt.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess to Vizrt support\u003c\/strong\u003e — A defined path to Vizrt engineers during the term.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandbook-defined terms\u003c\/strong\u003e — Service levels set by Vizrt's published support handbook.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFits perpetual systems\u003c\/strong\u003e — Ideal for VTGPP and TCSPSW owners.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is the Vizrt SSTATRIOGO typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBroadcast studios and regional TV stations\u003c\/li\u003e\n\u003cli\u003eHigher-education campus media\u003c\/li\u003e\n\u003cli\u003eCorporate broadcast studios\u003c\/li\u003e\n\u003cli\u003eHouse of worship production\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable border=\"1\" cellpadding=\"6\" style=\"width:100%;table-layout:fixed;border-collapse:collapse\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:42%\"\u003e\n\u003ccol style=\"width:58%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSSTATRIOGO\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eVizrt Standard Software Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovers\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eViz Trio Go\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerm\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms and SLAs\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePer Vizrt Support and Maintenance Handbook\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eWhich systems does this cover?\u003c\/h3\u003e\u003cp\u003eViz Trio Go installations, including the perpetual Trio Go packages in our \u003ca href=\"\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e\u003ch3\u003eWhere are response times defined?\u003c\/h3\u003e\u003cp\u003eIn Vizrt's Support and Maintenance Handbook, which lists the service levels for each plan.\u003c\/p\u003e\u003ch3\u003eCan I buy multiple years?\u003c\/h3\u003e\u003cp\u003eEach SKU covers one year; order one per year of coverage or renew annually.\u003c\/p\u003e\u003ch3\u003eDoes it cover hardware?\u003c\/h3\u003e\u003cp\u003eThis is a software support plan. Ask us about hardware coverage for your Trio Go unit.\u003c\/p\u003e\u003ch3\u003eCan Creation Networks provide on-site support too?\u003c\/h3\u003e\u003cp\u003eYes. We add our own integration and on-site service, and offer \u003ca href=\"\/products\/vizrt-psp-4hour-professional-services-plan\"\u003eVizrt professional services\u003c\/a\u003e. Call 888.230.3661 x 200 or email sales@creationnetworks.net.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085105262828,"sku":"SSTATRIOGO","price":3500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/Viz-Trio-Go-image-2_e25ea89b-3f5d-4b0c-965f-da49f07ad746.png?v=1793872387","url":"https:\/\/creationnetworks.net\/products\/vizrt-sstatriogo-1-year-of-standard-software-support","provider":"Creation Networks","version":"1.0","type":"link"}