{"product_id":"vizrt-ptstcminisy2-protek-standard-for-tricaster-mini-s","title":"Vizrt PTSTCMINISY2 – ProTek Standard for TriCaster Mini S, Year 2+","description":"\u003ch2\u003eWhat is Vizrt PTSTCMINISY2 ProTek Standard for TriCaster Mini S?\u003c\/h2\u003e\u003cp\u003eVizrt PTSTCMINISY2 is ProTek Standard support for a perpetual TriCaster Mini S license from the second year onward. The perpetual Mini S includes one year of standard support; this plan continues it with 24\/7 web form and live chat access, software maintenance and remote system support. It keeps a Mini S production system on current releases with Vizrt help available.\u003c\/p\u003e\u003ch2\u003eHow does Vizrt PTSTCMINISY2 work?\u003c\/h2\u003e\u003cp\u003eWith the plan active, your team opens cases through Vizrt's 24\/7 web form or live chat. Vizrt targets a response in under 4 hours for critical issues, under 8 hours for high-priority issues and under 24 hours for normal requests, and the plan includes software maintenance, remote system support, Viz University and the knowledge base. Vizrt notes that the best support experience comes from running Mini S on a Vizrt Certified platform.\u003c\/p\u003e\u003cp\u003ePer the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately. Mini S systems are often paired with the \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-tctcminics-control-surface-for-tricaster-mini-with-uhd-4k-supportfg-002778-r004\"\u003eTriCaster Mini Control Surface\u003c\/a\u003e and \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-ptz3uhd-ptz3-uhd-ndi-camera-with-30x-optical-zoom-fg-003270-r001\"\u003ePTZ3 UHD NDI cameras\u003c\/a\u003e; see more in our \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of Vizrt PTSTCMINISY2?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eYear 2+ renewal\u003c\/strong\u003e — continues support after the included first year.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24\/7 web form and live chat\u003c\/strong\u003e — open cases with Vizrt any time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDefined response targets\u003c\/strong\u003e — under 4 hours critical, 8 hours high, 24 hours normal.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware maintenance\u003c\/strong\u003e — access to Mini S updates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote system support\u003c\/strong\u003e — remote troubleshooting by Vizrt.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;table-layout:fixed;border-collapse:collapse;min-width:300px\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:38%\"\u003e\n\u003ccol style=\"width:62%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Standard (Year 2+)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovered product\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTriCaster Mini S (perpetual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSupport channels\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e24\/7 web form, 24\/7 live chat\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eResponse targets\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eCritical \u0026lt;4 h, High \u0026lt;8 h, Normal \u0026lt;24 h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNon-cancelable, non-refundable; starts on purchase unless another start date is requested\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085098873068,"sku":"PTSTCMINISY2","price":125.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/tricaster-mini-s-hero-_2x_27d61036-e729-4525-9711-a21604fc46f9.png?v=1793873049","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptstcminisy2-protek-standard-for-tricaster-mini-s","provider":"Creation Networks","version":"1.0","type":"link"}