{"product_id":"vizrt-ptahrtcvizion-1-year-of-protek-adv-hw","title":"Vizrt PTAHRTCVIZION – ProTek Advanced Hardware Replacement, TriCaster Vizion","description":"\u003ch2\u003eWhat is Vizrt PTAHRTCVIZION ProTek Advanced Hardware Replacement?\u003c\/h2\u003e\u003cp\u003eVizrt PTAHRTCVIZION is one year of ProTek Advanced Hardware Replacement for a TriCaster Vizion. Vizrt offers Advanced Hardware Replacement as an optional extra to its ProTek Standard and ProTek Professional support plans. It is for Vizion owners whose productions cannot wait for a standard repair cycle.\u003c\/p\u003e\u003ch2\u003eHow does Vizrt PTAHRTCVIZION work?\u003c\/h2\u003e\u003cp\u003eThe add-on pairs with an active ProTek Standard or ProTek Professional plan on the same TriCaster Vizion and runs for one year. When Vizrt support confirms a hardware fault, the advanced replacement process is used to get the system back in service. It complements, rather than replaces, Vizrt's 36-month TriCaster Vizion hardware warranty. Contact us to confirm the replacement process and shipping terms before ordering.\u003c\/p\u003e\u003cp\u003ePer the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.\u003c\/p\u003e\u003cp\u003eIt applies to TriCaster Vizion systems such as the \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-tricaster-vizion-tower-with-16-sdi-i-o\"\u003eVizion Tower with 16 SDI I\/O\u003c\/a\u003e, \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-tricaster-vizion-1ru-with-8-sdi-i-o\"\u003eVizion 1RU with 8 SDI I\/O\u003c\/a\u003e and \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-tricaster-vizion-enterprise-live-production-platform\"\u003eTriCaster Vizion 2RU\u003c\/a\u003e.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of Vizrt PTAHRTCVIZION?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOne year of coverage\u003c\/strong\u003e — advanced hardware replacement for 12 months.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd-on to ProTek\u003c\/strong\u003e — pairs with ProTek Standard or Professional.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReduced downtime\u003c\/strong\u003e — designed to get a failed Vizion back in service faster.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible start\u003c\/strong\u003e — starts on purchase or a requested date.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is Vizrt PTAHRTCVIZION typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;table-layout:fixed;border-collapse:collapse;min-width:300px\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:38%\"\u003e\n\u003ccol style=\"width:62%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Advanced Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerm\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovered product\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTriCaster Vizion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWorks with\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Standard or ProTek Professional\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNon-cancelable, non-refundable; starts on purchase unless another start date is requested\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eIs this the same as the hardware warranty?\u003c\/h3\u003e\u003cp\u003eNo. Vizrt's TriCaster Vizion hardware warranty is 36 months from ship date; this is an advanced replacement add-on to ProTek support.\u003c\/p\u003e\u003ch3\u003eDo I need a ProTek plan too?\u003c\/h3\u003e\u003cp\u003eYes, Vizrt offers it as an optional extra to ProTek Standard or Professional.\u003c\/p\u003e\u003ch3\u003eHow long does it last?\u003c\/h3\u003e\u003cp\u003eOne year.\u003c\/p\u003e\u003ch3\u003eCan it be cancelled?\u003c\/h3\u003e\u003cp\u003eNo, ProTek is non-cancelable and non-refundable.\u003c\/p\u003e\u003ch3\u003eWhere can I find more Vizion coverage?\u003c\/h3\u003e\u003cp\u003eBrowse our \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085096939756,"sku":"PTAHRTCVIZION","price":1080.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/Vizion-Front-Processed_51c33f5d-e828-4751-9596-b0eb4c3ed194.png?v=1793872898","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptahrtcvizion-1-year-of-protek-adv-hw","provider":"Creation Networks","version":"1.0","type":"link"}