{"product_id":"vizrt-ptahrtc2e3ru-protek-adv-hw-repl-for-tricaster","title":"Vizrt PTAHRTC2E3RU – ProTek Advanced Replacement for TriCaster 2 Elite 3RU","description":"\u003ch2\u003eWhat is the Vizrt PTAHRTC2E3RU?\u003c\/h2\u003e\u003cp\u003eThe Vizrt PTAHRTC2E3RU is ProTek Advanced Hardware Replacement for the Vizrt TriCaster 2 Elite 3RU, Vizrt's optional add-on that provides expedited shipment of replacement hardware if the covered unit fails. Vizrt offers advanced hardware replacement as an optional extra alongside its ProTek Standard and ProTek Professional support plans. It is aimed at productions that cannot wait for a standard repair cycle.\u003c\/p\u003e\u003ch2\u003eHow does the Vizrt PTAHRTC2E3RU work?\u003c\/h2\u003e\u003cp\u003eProTek support plans cover software maintenance, remote troubleshooting and defined response targets, while hardware replacement on an expedited basis is offered separately. The PTAHRTC2E3RU adds that expedited replacement for the Vizrt TriCaster 2 Elite 3RU. Vizrt's support handbook describes it as an optional offering for customers who require expedited shipping of hardware.\u003c\/p\u003e\u003cp\u003eConfirm the replacement process, shipping terms and term length with Creation Networks at order, and pair the plan with ProTek Standard or Professional for the same product. Related listings include the \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-tricaster-2-elite-3ru-chassis-w-redundant-power-tc2e3ru\"\u003eTriCaster 2 Elite 3RU\u003c\/a\u003e, the \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-tricaster-2-elite-and-4-stripe-control-panel-kit-promo\"\u003eTriCaster 2 Elite and 4-Stripe kit\u003c\/a\u003e and \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-protek-ultra-for-tricaster-2-elite\"\u003eProTek Ultra for TriCaster 2 Elite\u003c\/a\u003e. Browse the full \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt live production and IP workflow products\u003c\/a\u003e.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of the Vizrt PTAHRTC2E3RU?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpedited hardware replacement\u003c\/strong\u003e — Vizrt's optional extra for customers who need replacement hardware shipped on an expedited basis.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePairs with a ProTek plan\u003c\/strong\u003e — Vizrt lists advanced hardware replacement as an optional extra to ProTek Standard and Professional.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReduces downtime\u003c\/strong\u003e — Helps keep a production system on air while a fault is resolved.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduct-specific\u003c\/strong\u003e — Tied to the covered Vizrt product.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is the Vizrt PTAHRTC2E3RU typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003cli\u003eTraining room\u003c\/li\u003e\n\u003cli\u003eAll-hands room\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;max-width:100%;min-width:0;table-layout:fixed;border-collapse:collapse;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:40%;\"\u003e\n\u003ccol style=\"width:60%;\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003eProTek Advanced Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003eCovered product\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003eVizrt TriCaster 2 Elite 3RU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003eCoverage type\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003eAdvanced hardware replacement (expedited shipping of hardware)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003eRelationship to ProTek\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003eOptional extra to ProTek Standard or Professional\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003eReplacement terms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003eConfirm shipping terms and eligibility with Creation Networks\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003e\u003cstrong\u003eManufacturer part number\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;word-wrap:break-word;\"\u003ePTAHRTC2E3RU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eWhat does the PTAHRTC2E3RU cover?\u003c\/h3\u003e\u003cp\u003eProTek Advanced Hardware Replacement for the Vizrt TriCaster 2 Elite 3RU. It provides expedited hardware replacement as Vizrt's optional extra.\u003c\/p\u003e\u003ch3\u003eWhat are the response times?\u003c\/h3\u003e\u003cp\u003eResponse targets come from your ProTek Standard or Professional plan; advanced hardware replacement adds expedited replacement hardware.\u003c\/p\u003e\u003ch3\u003eIs hardware replacement included?\u003c\/h3\u003e\u003cp\u003eYes, this SKU is the advanced hardware replacement option. Confirm shipping terms with Creation Networks.\u003c\/p\u003e\u003ch3\u003eHow long does coverage last?\u003c\/h3\u003e\u003cp\u003eConfirm the term with Creation Networks at quote.\u003c\/p\u003e\u003ch3\u003eWho do I contact for support?\u003c\/h3\u003e\u003cp\u003eVizrt support handles cases directly. Creation Networks can register the plan and help coordinate. See the \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e for related products.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085135343852,"sku":"PTAHRTC2E3RU","price":960.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/TC2_Elite_AngleB_wReflect_v001-2_b2eb79b7-0491-4120-827d-bb65663b0b42.webp?v=1793873014","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptahrtc2e3ru-protek-adv-hw-repl-for-tricaster","provider":"Creation Networks","version":"1.0","type":"link"}