{"product_id":"vizrt-ptahrtc1pro-protek-adv-hw-repl-for-tricaster","title":"Vizrt PTAHRTC1PRO – ProTek Advanced Hardware Replacement, TriCaster 1 Pro","description":"\u003ch2\u003eWhat is Vizrt PTAHRTC1PRO ProTek Advanced Hardware Replacement?\u003c\/h2\u003e\u003cp\u003eVizrt PTAHRTC1PRO is the ProTek Advanced Hardware Replacement add-on for the TriCaster 1 Pro 2RU. Vizrt offers Advanced Hardware Replacement as an optional extra to its ProTek Standard and ProTek Professional support plans. It is aimed at owners who need to minimize the time a failed TriCaster 1 Pro is out of service.\u003c\/p\u003e\u003ch2\u003eHow does Vizrt PTAHRTC1PRO work?\u003c\/h2\u003e\u003cp\u003eThe add-on sits on top of an active ProTek Standard (PTSTC1PRO) or ProTek Professional (PTPTC1PRO) plan for the same unit. When a hardware fault is confirmed through Vizrt support, the advanced replacement process is used to get the system back in service. Contact us to confirm the replacement process, shipping terms and coverage term for your unit before ordering.\u003c\/p\u003e\u003cp\u003ePer the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.\u003c\/p\u003e\u003cp\u003eVizrt now lists TriCaster Prizm as the replacement for the \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-tricaster-1-pro-2ru\"\u003eTriCaster 1 Pro 2RU\u003c\/a\u003e, so hardware coverage is worth considering for installed units. Owners running the \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-tricaster-tc1-pro-flex-dual-control-panel\"\u003eTriCaster TC1 Pro and Flex Dual Control Panel\u003c\/a\u003e package can pair it with Flex ProTek coverage.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of Vizrt PTAHRTC1PRO?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced hardware replacement\u003c\/strong\u003e — designed to shorten downtime after a hardware failure.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd-on to ProTek\u003c\/strong\u003e — pairs with ProTek Standard or Professional.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel-specific\u003c\/strong\u003e — covers the TriCaster 1 Pro 2RU.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible start\u003c\/strong\u003e — starts on purchase or on a requested date.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is Vizrt PTAHRTC1PRO typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;table-layout:fixed;border-collapse:collapse;min-width:300px\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:38%\"\u003e\n\u003ccol style=\"width:62%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Advanced Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovered product\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTriCaster 1 Pro 2RU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWorks with\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Standard or ProTek Professional\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNon-cancelable, non-refundable; starts on purchase unless another start date is requested\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eDo I need a ProTek support plan as well?\u003c\/h3\u003e\u003cp\u003eVizrt offers Advanced Hardware Replacement as an optional extra to ProTek Standard and Professional, so plan on pairing it with one of them.\u003c\/p\u003e\u003ch3\u003eDoes this include phone support?\u003c\/h3\u003e\u003cp\u003eNo. Support channels come from the ProTek Standard or Professional plan.\u003c\/p\u003e\u003ch3\u003eHow long is coverage?\u003c\/h3\u003e\u003cp\u003eContact us to confirm the coverage term for your unit.\u003c\/p\u003e\u003ch3\u003eCan it be cancelled?\u003c\/h3\u003e\u003cp\u003eNo. ProTek is non-cancelable and non-refundable.\u003c\/p\u003e\u003ch3\u003eWhere can I see current TriCaster systems?\u003c\/h3\u003e\u003cp\u003eBrowse our \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085088714988,"sku":"PTAHRTC1PRO","price":690.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/vizrt-logo_ad651cc8-e938-495c-9a72-3de99d49c91e.png?v=1793873420","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptahrtc1pro-protek-adv-hw-repl-for-tricaster","provider":"Creation Networks","version":"1.0","type":"link"}