{"product_id":"vizrt-ptahrtc1-protek-adv-hw-repl-for-tricaster","title":"Vizrt PTAHRTC1 – ProTek Advanced Hardware Replacement, TriCaster TC1","description":"\u003ch2\u003eWhat is Vizrt PTAHRTC1 ProTek Advanced Hardware Replacement?\u003c\/h2\u003e\u003cp\u003eVizrt PTAHRTC1 is the ProTek Advanced Hardware Replacement add-on for the TriCaster TC1. Vizrt offers it as an optional extra to ProTek Standard and ProTek Professional support plans. It is aimed at TC1 owners who want to shorten downtime if the unit suffers a hardware failure.\u003c\/p\u003e\u003ch2\u003eHow does Vizrt PTAHRTC1 work?\u003c\/h2\u003e\u003cp\u003eThe add-on is paired with an active ProTek Standard (PTSTC1) or ProTek Professional (PTPTC1) plan for the same TC1. Once Vizrt support confirms a hardware fault, the advanced replacement process is used to restore service. Contact us to confirm the replacement process, shipping terms and coverage term before ordering.\u003c\/p\u003e\u003cp\u003ePer the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.\u003c\/p\u003e\u003cp\u003eVizrt now lists TriCaster Prizm as the replacement for the TC1. TC1 systems are often paired with the \u003ca href=\"https:\/\/creationnetworks.net\/products\/newtek-tc1sp-small-control-panel-for-tricaster-tc1-fg-001589-r001\"\u003eTC1SP Small Control Panel\u003c\/a\u003e or \u003ca href=\"https:\/\/creationnetworks.net\/products\/vizrt-ip-series-4-stripe-control-panel-for-tricaster-tc1\"\u003e4-Stripe Control Panel\u003c\/a\u003e, which have their own ProTek coverage.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of Vizrt PTAHRTC1?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced hardware replacement\u003c\/strong\u003e — designed to reduce time off air after a failure.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd-on to ProTek\u003c\/strong\u003e — pairs with ProTek Standard or Professional.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel-specific\u003c\/strong\u003e — covers the TriCaster TC1.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible start\u003c\/strong\u003e — starts on purchase or a requested date.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is Vizrt PTAHRTC1 typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;table-layout:fixed;border-collapse:collapse;min-width:300px\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:38%\"\u003e\n\u003ccol style=\"width:62%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Advanced Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovered product\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTriCaster TC1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWorks with\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Standard or ProTek Professional\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNon-cancelable, non-refundable; starts on purchase unless another start date is requested\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eDo I also need a support plan?\u003c\/h3\u003e\u003cp\u003eVizrt offers this as an optional extra to ProTek Standard or Professional, so pair it with one of them.\u003c\/p\u003e\u003ch3\u003eDoes it include software updates?\u003c\/h3\u003e\u003cp\u003eSoftware maintenance comes from the ProTek Standard or Professional plan.\u003c\/p\u003e\u003ch3\u003eHow long is coverage?\u003c\/h3\u003e\u003cp\u003eContact us to confirm the term for your unit.\u003c\/p\u003e\u003ch3\u003eCan it be cancelled?\u003c\/h3\u003e\u003cp\u003eNo. ProTek is non-cancelable and non-refundable.\u003c\/p\u003e\u003ch3\u003eWhere are current TriCaster models?\u003c\/h3\u003e\u003cp\u003eSee our \u003ca href=\"https:\/\/creationnetworks.net\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085089730796,"sku":"PTAHRTC1","price":480.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/vizrt-logo_ad651cc8-e938-495c-9a72-3de99d49c91e.png?v=1793873420","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptahrtc1-protek-adv-hw-repl-for-tricaster","provider":"Creation Networks","version":"1.0","type":"link"}