{"product_id":"vizrt-ptahr3p12ru-protek-adv-hw-repl-for-viz","title":"Vizrt PTAHR3P12RU – ProTek Advanced Hardware Replacement, 3Play 3P1","description":"\u003ch2\u003eWhat is the Vizrt PTAHR3P12RU ProTek Advanced Hardware Replacement?\u003c\/h2\u003e\u003cp\u003eThe Vizrt PTAHR3P12RU is the ProTek Advanced Hardware Replacement option for the Viz 3Play 3P1 2RU replay system, including its 3P1 control panel. Vizrt lists advanced hardware replacement as an optional extra to ProTek Standard and ProTek Professional. It is aimed at owners who need to limit downtime if the replay hardware fails mid-season.\u003c\/p\u003e\u003ch2\u003eHow does the Vizrt PTAHR3P12RU work?\u003c\/h2\u003e\u003cp\u003eThe base ProTek plans cover support access, response targets, remote support and software maintenance; advanced hardware replacement is added separately with this SKU. It is purchased together with ProTek Standard (PTS3P12RU) or ProTek Professional (PTP3P12RU) for the same system. Replacement handling follows Vizrt's published warranty, repairs and returns policy. Vizrt's terms state ProTek is non-cancelable and non-refundable, starting on purchase unless an alternate start date is requested. Coverage applies to the \u003ca href=\"\/products\/newtek-3play-3p1-ip-replay-system-with-control-surface-2-ru-bdl-000000007\"\u003e3Play 3P1 2RU\u003c\/a\u003e and its \u003ca href=\"\/products\/newtek-3p1cs-3play-3p1-control-surface-fg-002101-r001\"\u003e3P1 control surface\u003c\/a\u003e.\u003c\/p\u003e\u003ch2\u003eWhat are the key features of the Vizrt PTAHR3P12RU?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced hardware replacement\u003c\/strong\u003e — Adds replacement coverage not in base ProTek plans.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e3P1 and control panel\u003c\/strong\u003e — Covers the 3P1 2RU with its control panel.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePairs with Standard or Professional\u003c\/strong\u003e — Completes either ProTek tier.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicy-defined process\u003c\/strong\u003e — Follows Vizrt's warranty, repairs and returns policy.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhere is the Vizrt PTAHR3P12RU typically used?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eSports venues with full game schedules\u003c\/li\u003e\n\u003cli\u003eCollegiate and high school athletics production\u003c\/li\u003e\n\u003cli\u003eBroadcast mobile units\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable border=\"1\" cellpadding=\"6\" style=\"width:100%;table-layout:fixed;border-collapse:collapse\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:42%\"\u003e\n\u003ccol style=\"width:58%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePTAHR3P12RU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Advanced Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCovers\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eViz 3Play 3P1 2RU incl. 3P1 control panel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRequires\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProTek Standard or Professional\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTerms\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNon-cancelable, non-refundable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eCan I buy this on its own?\u003c\/h3\u003e\u003cp\u003eVizrt lists it as an optional extra to ProTek Standard or Professional, so pair it with one of those plans.\u003c\/p\u003e\u003ch3\u003eDoes it include phone support?\u003c\/h3\u003e\u003cp\u003eNo. Phone support comes with ProTek Professional.\u003c\/p\u003e\u003ch3\u003eWhen does coverage start?\u003c\/h3\u003e\u003cp\u003eOn purchase unless an alternate start date is requested.\u003c\/p\u003e\u003ch3\u003eWhere are replacement terms defined?\u003c\/h3\u003e\u003cp\u003eIn Vizrt's hardware warranty, repairs and returns policy. See related coverage in the \u003ca href=\"\/collections\/vizrt\"\u003eVizrt collection\u003c\/a\u003e.\u003c\/p\u003e\u003ch3\u003eCan Creation Networks coordinate replacements?\u003c\/h3\u003e\u003cp\u003eYes. Call 888.230.3661 x 200 or email sales@creationnetworks.net.\u003c\/p\u003e","brand":"Vizrt","offers":[{"title":"Default Title","offer_id":68085110505708,"sku":"PTAHR3P12RU","price":570.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/control-panels-features-viz-3play-_2x_685b03a0-b69f-4fb8-99f9-3c18b09a11a5.png?v=1793872703","url":"https:\/\/creationnetworks.net\/products\/vizrt-ptahr3p12ru-protek-adv-hw-repl-for-viz","provider":"Creation Networks","version":"1.0","type":"link"}