{"product_id":"visix-touch-support-and-maintenance-subscription","title":"Visix Touch - Support and Maintenance Subscription","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Visix Touch Support and Maintenance Subscription (SKU: VX-S-SMM) is an annual software support and maintenance plan for the \u003ca href=\"https:\/\/creationnetworks.net\/products\/visix-touch-room-sign-with-perpetual-software-license\"\u003eVisix Touch meeting room sign\u003c\/a\u003e and AxisTV Signage Suite. This subscription provides access to ongoing software updates, new feature releases, and technical support from Visix, ensuring that room sign deployments remain current and supported over time. It is billed annually per installation and is available to customers who hold a perpetual AxisTV Signage Suite license.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003eVisix Touch room signs are powered by AxisTV Signage Suite, which Visix updates regularly with new features, calendar integration improvements, security patches, and compatibility enhancements. Without an active support and maintenance subscription, perpetual license holders retain the software version in service at the time of purchase but do not receive updates or access to Visix's technical support team for software-related issues. This annual subscription keeps the AxisTV Manage software current and ensures that the Touch room sign continues to benefit from the latest calendar integration updates, including compatibility with evolving Exchange and Office 365 APIs. The plan also includes access to Visix client support for software configuration questions and troubleshooting. This subscription is separate from the hardware extended warranty plans (VX-R-WR2 and VX-R-WR3), which cover physical hardware only. For organizations with multiple Touch signs running on a single AxisTV server, one subscription covers the server software; check with Visix for multi-seat or multi-server licensing details.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnnual Software Updates\u003c\/strong\u003e — Receive all AxisTV Signage Suite updates, new features, and patches released during the subscription period.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical Support Access\u003c\/strong\u003e — Direct access to Visix's client support team for software configuration, troubleshooting, and guidance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCalendar Integration Currency\u003c\/strong\u003e — Ensures continued compatibility with Exchange, Office 365, and other calendar system API updates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnnual Billing\u003c\/strong\u003e — Straightforward annual renewal keeps support and software coverage predictable in the IT budget.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePerpetual License Complement\u003c\/strong\u003e — Designed for holders of a perpetual AxisTV Signage Suite license who want ongoing access to updates and support.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto;\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003cthead\u003e\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSubscription Term\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eAnnual (per year)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eCoverage Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSoftware updates and technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eCompatible Software\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eAxisTV Signage Suite (AxisTV Manage)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eLicense Type Required\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePerpetual AxisTV Signage Suite license\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eHardware Coverage\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eNot included (see VX-R-WR2 \/ VX-R-WR3)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSKU\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eVX-S-SMM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"Visix","offers":[{"title":"Default Title","offer_id":47772924936428,"sku":"VX-S-SMM","price":139.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/visix-room-signs-1024x683_a8fb662e-2795-460e-8f98-4ea2a7c1ab93.webp?v=1782188655","url":"https:\/\/creationnetworks.net\/products\/visix-touch-support-and-maintenance-subscription","provider":"Creation Networks","version":"1.0","type":"link"}