{"product_id":"visix-connect-software-support-and-maintenance-subscription","title":"Visix Connect - Software Support and Maintenance Subscription","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Visix Connect Software Support and Maintenance Subscription (SKU: VX-C-SMM) is an annual subscription that provides software updates and technical support access for the \u003ca href=\"https:\/\/creationnetworks.net\/products\/visix-connect-meeting-room-sign\"\u003eVisix Connect meeting room sign\u003c\/a\u003e system, including the Connect Room Manager server software. This plan ensures that Connect deployments receive ongoing software improvements, calendar integration compatibility updates, and access to Visix's client support team for configuration and troubleshooting assistance. It is billed annually per deployment.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003eVisix periodically releases software updates for Connect Room Manager that address calendar system API changes, add new features, and resolve compatibility issues. Organizations that allow their support subscription to lapse retain the software version in service at the time of expiration but do not receive updates or technical support for software-related issues. This annual subscription keeps Connect Room Manager current, which is particularly important for maintaining compatibility with evolving Microsoft Exchange and Office 365 API requirements. The subscription also provides access to Visix's client support team for assistance with software configuration, troubleshooting sign registration, and resolving calendar integration questions. This is a software-specific plan and does not include hardware coverage; hardware protection is handled separately through the Visix Connect Three Year Extended Warranty (SKU: VX-C-WEX). Renewing this subscription annually is the recommended approach for production Connect deployments in commercial environments.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnnual Software Updates\u003c\/strong\u003e — Receive all Connect Room Manager software updates, feature improvements, and compatibility patches released during the subscription period.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical Support Access\u003c\/strong\u003e — Direct access to Visix client support for software configuration, troubleshooting, and guidance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCalendar Integration Currency\u003c\/strong\u003e — Maintains compatibility with Exchange, Office 365, and other calendar API updates over time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnnual Billing\u003c\/strong\u003e — Straightforward annual renewal for predictable IT budget planning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware-Specific Coverage\u003c\/strong\u003e — Covers Connect Room Manager software only; hardware warranty is a separate purchase (VX-C-WEX).\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto;\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003cthead\u003e\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSubscription Term\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eAnnual (per year)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eCoverage Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSoftware updates and technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eCompatible Software\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eConnect Room Manager\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eCompatible Hardware\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eVisix Connect Room Sign (VX-C-CRS)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eHardware Coverage\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eNot included (see VX-C-WEX)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSKU\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eVX-C-SMM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"Visix","offers":[{"title":"Default Title","offer_id":47772925362412,"sku":"VX-C-SMM","price":89.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/connect-digital-meeting-room-signs-1024x683_52c200b2-4444-4205-ac29-039c1c953540.webp?v=1782188686","url":"https:\/\/creationnetworks.net\/products\/visix-connect-software-support-and-maintenance-subscription","provider":"Creation Networks","version":"1.0","type":"link"}