{"product_id":"remote-av-support-40-hours","title":"Remote AV Support - 40 Hours","description":"\u003cp\u003eThe best way to get the highest return on your technology investment is to have your systems updated and supported by a technical expert.\u003c\/p\u003e\n\u003cp\u003eOur 40-hour remote support block includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUp to 40 hours of remote AV expert support, used as you need it across your rooms and sites\u003c\/li\u003e\n\u003cli\u003eConfiguration and setup of equipment you've installed yourself, such as microphones, DSPs, codecs and displays\u003c\/li\u003e\n\u003cli\u003eRemote firmware and software updates as requested\u003c\/li\u003e\n\u003cli\u003eAdvice on best practices for keeping firmware and software current\u003c\/li\u003e\n\u003cli\u003ePhone and email access to your expert while hours remain\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOur lowest hourly rate on a support block. For set response times and preventive maintenance, ask about a Creation Care plan.\u003c\/p\u003e","brand":"Creation Networks","offers":[{"title":"Default Title","offer_id":67629663158508,"sku":"SROS40","price":5600.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/products\/remote-av-refresh-on-going-support-creation-networks-99036.png?v=1775838674","url":"https:\/\/creationnetworks.net\/products\/remote-av-support-40-hours","provider":"Creation Networks","version":"1.0","type":"link"}