{"product_id":"pro7500001-poly-technical-support-for-professional-services-per-day-or-any-part-thereof-normal-business-hours-does-not-i","title":"Poly Professional Services – Daily Technical Support (NBH)","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThis service provides one day of Poly technical support for professional services engagements during normal business hours. It supplies engineering assistance for implementation, integration, or troubleshooting tasks. Travel and expenses are not included.\u003c\/p\u003e\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eComplex AV and infrastructure projects sometimes need dedicated engineering support beyond a fixed-scope service. This service provides one day of Poly technical support for professional services during normal business hours, billed per day or any part thereof. A Poly engineer assists with implementation, integration, configuration, or troubleshooting as directed by the project scope. It is intended for integrators and IT teams that need flexible, day-rate technical support during a deployment. Travel and expenses are not included and should be budgeted separately when onsite work is required. Use the quantity field to reserve the number of support days your project requires. This is a professional services labor charge and is typically coordinated with a broader engagement. Contact the Creation Networks AV team to plan technical support coverage.\u003c\/p\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDay-rate technical support\u003c\/strong\u003e — Provides one day of Poly engineering assistance, or any part thereof.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNormal business hours\u003c\/strong\u003e — Delivered during standard hours for predictable project support.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible scope\u003c\/strong\u003e — Covers implementation, integration, configuration, and troubleshooting tasks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExcludes travel\u003c\/strong\u003e — Travel and expenses budgeted separately for onsite needs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScalable coverage\u003c\/strong\u003e — Adjust quantity to reserve additional support days.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":47930861781228,"sku":"PRO7500001","price":1626.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/9bd2kqlefe_6fd2422e-631b-41d7-ac23-546faa49a930.png?v=1783820076","url":"https:\/\/creationnetworks.net\/products\/pro7500001-poly-technical-support-for-professional-services-per-day-or-any-part-thereof-normal-business-hours-does-not-i","provider":"Creation Networks","version":"1.0","type":"link"}