{"product_id":"netgear-psp1104-10000s-professional-setup-and-configuration-onsite","title":"NETGEAR PSP1104-10000S – Onsite Installation and Configuration Service","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eNETGEAR PSP1104-10000S is an onsite installation, setup and configuration service contract, ordered as a part number alongside hardware rather than as a scoped statement of work. NETGEAR lists it under installation contracts in its switch ordering documentation, and the remote equivalent is PSB0304-10000S. It suits commercial deployments where the buyer wants a manufacturer-side engineer involved in bringing the equipment into service rather than handling commissioning in-house.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003eThis is a service part number, so there is no hardware, no rack space and nothing to ship. It is quoted here at list against the NETGEAR part number.\u003c\/p\u003e\u003cp\u003eAn important caveat on scope. NETGEAR does not publish a statement of work for this part number — no duration, no device count, no defined deliverables and no in-scope or out-of-scope list appears in its public documentation. That is unusual for a service SKU at this price, and it means any scope description a reseller presents is unverifiable against the manufacturer. We would rather say that plainly than publish a scope we cannot substantiate.\u003c\/p\u003e\u003cp\u003eThere is a second point worth raising before ordering. PSP1104-10000S appears in NETGEAR's older switch datasheets, while NETGEAR's current ProSupport terms document states that only remote technical support is offered and that onsite service is not included in NETGEAR's offerings. Those two positions are in tension. The practical consequence is that current orderability and current onsite availability both need confirming with NETGEAR or the distributor before the line goes on a purchase order.\u003c\/p\u003e\u003cp\u003eContact us with the equipment list and the site before ordering. We will confirm whether this part number is still fulfillable for your deployment, what the manufacturer will commit to in writing, and whether the remote alternative (PSB0304-10000S) or a scoped commissioning engagement is the better route. On commercial AV projects the configuration work is usually the part that determines whether the network behaves — VLAN separation, PoE budgeting, multicast handling and PTP timing — so it is worth establishing exactly who owns it before hardware ships.\u003c\/p\u003e\u003cp\u003eWhere the requirement is really ongoing coverage rather than one-off commissioning, a support contract is normally the better fit. Sprint and Overdrive contracts are ordered per chassis and carry published response times and hardware replacement terms — see the \u003ca href=\"https:\/\/creationnetworks.net\/products\/netgear-xsm4340cv-support-contract\"\u003eXSM4340CV support contract\u003c\/a\u003e or the \u003ca href=\"https:\/\/creationnetworks.net\/products\/netgear-csm4316-support-contract\"\u003eCSM4316 support contract\u003c\/a\u003e for how those are structured.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOnsite delivery\u003c\/strong\u003e — NETGEAR documents this part number as an onsite installation service contract, distinct from its remote counterpart.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOrdered as a part number\u003c\/strong\u003e — Purchased as a line item alongside hardware rather than as a separately negotiated engagement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote alternative available\u003c\/strong\u003e — PSB0304-10000S is NETGEAR's remote installation, setup and configuration contract.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo hardware to receive\u003c\/strong\u003e — Delivered as a service contract, so nothing ships and no rack space is consumed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScope confirmed before order\u003c\/strong\u003e — We verify current availability and what the manufacturer will commit to before the line is placed.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTypical Applications\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eCommercial meeting space\u003c\/li\u003e\n\u003cli\u003eBoardroom\u003c\/li\u003e\n\u003cli\u003eConference room\u003c\/li\u003e\n\u003cli\u003eAll-hands room\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eTraining room\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003cli\u003eMulti-purpose room\u003c\/li\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003cdiv style=\"overflow-x:auto;-webkit-overflow-scrolling:touch;\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;min-width:420px;\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eManufacturer\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eNETGEAR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003ePart Number\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003ePSP1104-10000S\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eService Name\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eOnsite Installation Setup and Configuration Service Contract\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eCategory\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eInstallation contract\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eDelivery Method\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eRemote Equivalent\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003ePSB0304-10000S (Remote Installation Setup and Configuration Service Contract)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eHardware Included\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eNone — service contract only\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eScope of Work\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eNot published by NETGEAR — contact us to confirm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eDuration\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eNot published by NETGEAR — contact us to confirm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\" style=\"text-align:left;padding:8px;border-bottom:1px solid #ddd;\"\u003eDevices Covered\u003c\/th\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #ddd;\"\u003eNot published by NETGEAR — contact us to confirm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\u003c\/div\u003e\u003cp\u003e\u003cem\u003eService name and part numbers sourced from NETGEAR published ordering documentation. NETGEAR does not publish a scope of work, duration or device count for this part number, and its current ProSupport terms state that onsite service is not included in NETGEAR's offerings. Contact us to confirm current availability and scope before ordering.\u003c\/em\u003e\u003c\/p\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eWhat is included in the service?\u003c\/strong\u003e\u003cbr\u003e\nNETGEAR does not publish a statement of work for PSP1104-10000S. No duration, device count, deliverable list or in-scope and out-of-scope definition appears in its public documentation. Contact us with your equipment list and we will establish in writing what the manufacturer will commit to before you order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIs this onsite or remote?\u003c\/strong\u003e\u003cbr\u003e\nNETGEAR documents this part number as onsite. The remote equivalent is a separate part number, PSB0304-10000S. Note that NETGEAR's current ProSupport terms state that only remote technical support is offered, so onsite availability should be confirmed for your region before ordering.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhich products is it valid against?\u003c\/strong\u003e\u003cbr\u003e\nNETGEAR lists this part number within its managed switch ordering documentation but publishes no eligibility list for the SKU itself. Send us the models you intend to cover and we will confirm applicability.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow is the service scheduled and how long is it valid for?\u003c\/strong\u003e\u003cbr\u003e\nNETGEAR publishes no redemption process or expiry window for this part number. Both need confirming with the manufacturer or distributor as part of the order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eShould we buy this or a support contract?\u003c\/strong\u003e\u003cbr\u003e\nThey solve different problems. This is one-off installation and configuration work; a support contract is ongoing coverage with published response times and hardware replacement terms. If the concern is uptime over the equipment's service life, a Sprint or Overdrive contract against each chassis is the more predictable purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan Creation Networks handle commissioning instead?\u003c\/strong\u003e\u003cbr\u003e\nContact us to discuss. For commercial AV deployments the configuration work that matters is VLAN separation, PoE budgeting, multicast handling and PTP timing, and we can advise on the most practical route to getting that done for your project.\u003c\/p\u003e","brand":"Netgear","offers":[{"title":"Default Title","offer_id":48229182111980,"sku":"PSP1104-10000S","price":4445.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/Netgear_AV_Logo_RGB.png?v=1787775599","url":"https:\/\/creationnetworks.net\/products\/netgear-psp1104-10000s-professional-setup-and-configuration-onsite","provider":"Creation Networks","version":"1.0","type":"link"}